Delivery Manager - Data Engineering 4D
Genpact
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Job summary
Genpact, a leader in AI-powered transformation, seeks a Senior Integration Delivery Manager (T2) to drive complex, global integration programs across supply chains, manufacturing, and retail partners. You will own timelines, budgets, and risk management while coordinating with multiple partners and internal segments.
You will lead agile ceremonies, manage cross-functional teams, and ensure compliance with governance standards, while shaping delivery frameworks and scaling transformational
Qualifications
- CPG/FMCG sector delivery experience and knowledge of core business processes.
- Proven ability to lead large-scale integration programs end-to-end.
- Strong governance, risk management, and budget oversight capabilities.
Responsibilities
- Define, track, and manage end-to-end integration delivery timelines.
- Lead agile governance across squads (Scrum/Kanban) and ceremonies.
- Oversee vendor, resource, and financial management for delivery.
- Coordinate with regional segments and ensure alignment with business goals.
- Ensure architectures align to technical blueprints and standards.
Skills
Education
Tools
Job description
Job Description:
Delivery Manager - Data Engineering
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
As a Senior Integration Delivery Manager (T2), you will be a pivotal leader within our Global Integration Hub. You will sit at the intersection of business strategy and technical execution, managing the delivery of the integration solutions that connect our global supply chains, manufacturing plants, brand operations, and retail partners.
· Quality: You will ensure that all integration workstreams delivered by internal squads and external partners meet our uncompromising standards of excellence. By implementing strict governance, testing standards, and validation protocols, you will safeguard the integrity of our digital ecosystem.
· Responsibility: You will take full ownership of the US integration pipeline, budgets, and project timelines. You will manage delivery risks proactively and act as the ultimate regional escalation point, resolving issues with decisiveness and accountability.
· Mutuality: You will manage complex, multi‑party delivery ecosystems (including internal Segment teams, external Integration Design Partners, and Integration Build Partners) under a "win‑win" philosophy, ensuring that all parties are aligned, supported, and working towards shared success.
· Efficiency: You will optimize project resources, streamline cross‑charging processes across business segments, and eliminate delivery bottlenecks. By leveraging Agile methodologies, you will ensure our integration investments yield maximum business value with minimal waste.
· Freedom: You will have the trust and autonomy to shape delivery frameworks, steer segment engagement strategies, and empower your cross‑functional project teams to innovate, adapt, and deliver at speed.
Quality: You will ensure that all integration workstreams delivered by internal squads and external partners meet our uncompromising standards of excellence. By implementing strict governance, testing standards, and validation protocols, you will safeguard the integrity of our digital ecosystem.
Responsibility: You will take full ownership of the US integration pipeline, budgets, and project timelines. You will manage delivery risks proactively and act as the ultimate regional escalation point, resolving issues with decisiveness and accountability.
Mutuality: You will manage complex, multi‑party delivery ecosystems (including internal Segment teams, external Integration Design Partners, and Integration Build Partners) under a "win‑win" philosophy, ensuring that all parties are aligned, supported, and working towards shared success.
Efficiency: You will optimize project resources, streamline cross‑charging processes across business segments, and eliminate delivery bottlenecks. By leveraging Agile methodologies, you will ensure our integration investments yield maximum business value with minimal waste.
Freedom: You will have the trust and autonomy to shape delivery frameworks, steer segment engagement strategies, and empower your cross‑functional project teams to innovate, adapt, and deliver at speed.
Timeline Execution: Define, track, and manage complex, end-to-end integration delivery timelines for regional and global digital initiatives, ensuring critical milestones are met.
Agile Governance: Lead agile execution across squads using Scrum and Kanban methodologies. Facilitate sprint planning, daily stand-ups, backlog grooming, and retrospectives.
Dependency & Risk Management: Proactively identify, analyze, and mitigate cross-project and cross-squad technical dependencies. Ensure potential timeline slip risks are addressed before impact occurs.
Scope Control: Rigorously manage integration project scope, ensuring any changes are clearly documented, evaluated for timeline/cost impact, and formally approved through established Change Request channels.
Segment Partnership: Act as the primary Integration Hub liaison to regional business segments (such as Snacking, Food, and Petcare), aligning the integration pipeline with specific segment priorities and commercial goals.
Domain Alignment: Drive integration delivery in close alignment with core CPG/FMCG business cycles and processes, including Commercial Promotion Management (CPM), Order-to-Cash (O2C), Procure-to-Pay (P2P), and Supply Chain Logistics (WMS, POS).
Demand Pipeline Ownership: Oversee the regional demand intake process from initial request through analysis, prioritization, scoping, and final deployment.
Proactive Visibility: Maintain clear, transparent communication channels with business partners and digital leadership. Deliver regular, data-driven status updates on commitments, targets, and execution velocity.
Partner Collaboration: Lead and govern a multi-vendor delivery model. Provide unified management and strict oversight of the selected Integration Design Partner and Integration Build Partner.
Resource Optimization: Monitor vendor resource allocations, skills mix, and delivery performance. Ensure external squads are staffed to meet technical demands and scaling requirements.
Cross-Charge Administration: Oversee the financial management of integration deliveries. Include tracking project budgets, estimating efforts, managing statement of works (SOWs), and executing financial cross-charges/chargebacks to participating business segments.
SLA & Assurance: Provide assurance to the Global Integration Director. Ensure external partners are delivering to agreed-upon service levels, cost parameters, and architectural standards.
Broad Architecture Alignment: Ensure all delivered solutions adhere to our technical blueprints across key integration platforms:
- MuleSoft & Azure IS: Hybrid-cloud APIs, Logic Apps, Service Bus, and Event Grid workflows.
- Solace PubSub+: Event mesh networks and high-throughput real-time messaging.
- SAP BTP Integration Suite: Core ERP (S/4HANA) integrations.
- OpenText & BizTalk / EDI: Secure, automated B2B communications with retail partners (EDIFACT, ANSI X12).
- Azure Data Factory (ADF): Mass data ingestion and transformation pipelines.
Troubleshooting Escalation: Work with technical leads and architects to rapidly resolve blocking environment, connectivity, or data-mapping issues affecting delivery paths.
MuleSoft & Azure IS: Hybrid-cloud APIs, Logic Apps, Service Bus, and Event Grid workflows.
Solace PubSub+: Event mesh networks and high-throughput real-time messaging.
SAP BTP Integration Suite: Core ERP (S/4HANA) integrations.
OpenText & BizTalk / EDI: Secure, automated B2B communications with retail partners (EDIFACT, ANSI X12).
Azure Data Factory (ADF): Mass data ingestion and transformation pipelines.
Team Empowerment: Provide daily direction, guidance, and coaching to a diverse team of integration delivery professionals. Foster a high-performing, collaborative, and inclusive culture.
Professional Mentorship: Mentor junior project managers and scrum masters. Promote modern delivery best practices and guide their professional growth within our organization.
CPG/FMCG Sector Experience: Years of project/program delivery experience within a global Consumer Packaged Goods, retail, or manufacturing enterprise.
Business Process Knowledge: Working familiarity with core CPG/FMCG business flows, including Supply Chain, Warehousing, Trade Promotion/Commercial Planning (CPM), and Retail/E-Commerce interfaces.
Enterprise PM Experience: Years of experience leading complex, multi-year integration or software delivery projects in a fast-paced global setting.
Vendor & Resource Management: Proven track record of managing multi-vendor delivery models, leading design and build partners, and evaluating Statement of Work (SOW) compliance.
Budgeting & Cross-Charges: Solid experience managing project finances, calculating resource costs, and administering cross-charge / allocation models across business units.
Agile Frameworks: Deep experience with Scrum, Kanban, and hybrid Agile frameworks. Certified Scrum Master (CSM), PMI-ACP, or Safe Agilist certifications are highly desirable.
Methodology Certifications: PMP, Prince2, or MSP certification is preferred.
Integration Platform Literacy: High-level understanding of integrations across multiple enterprise platforms (MuleSoft, Solace, SAP BTP IS, Azure IS, ADF, OpenText, BizTalk, and EDI standards). While hands‑on development is not required, the ability to translate technical bottlenecks into delivery actions is essential.
ERP Experience: Experience delivering projects that interface with SAP ERP/S4HANA environments.
Principle-Driven Leadership: Deep alignment with a values-guided work culture; high levels of personal integrity, mutuality, and collaboration.
Influence & Escalation Resolution: Excellent negotiation, conflict resolution, and stakeholder management skills. Ability to build consensus across corporate segments and external vendors.
Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or a highly related field.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
ITIL Foundation - AxelosAxelos, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)
Required Skills
Agile Methodology, Banking Capital Markets, Change Management, Client Relations, Cloud Computing, Collaboration Tools, Commercial Sales, Consumer Packaged Goods (CPG), Data Engineering, Data Literacy, Design Thinking, Electronic Hardware, Executive Presence, Inclusion, Manufacturing Equipment, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Semiconductors, Sourcing and Procurement, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Data Engineering
Remote Type -
Office
Work Shift -
Flex Time (India)
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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