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Genpact invites a Delivery Manager - BI, Reporting and Data Visualization to own end-to-end Celonis implementation programmes across diverse clients. You will lead data engineers, analysts and process mining consultants, manage resourcing, and ensure delivery excellence.
Hands-on expertise with Celonis ETL, SQL and Vertica is expected, along with engaging senior stakeholders to translate requirements into technical roadmaps. This role is hybrid in India, with day shifts.
Delivery Manager - BI, Reporting and Data Visualization Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description Own end-to-end delivery of multiple Process Intelligence (Celonis) implementation programmes running in parallel, across clients of varying complexity and industries. Lead, mentor, and manage multiple delivery teams comprising data engineers, analysts, and process mining consultants; own resourcing, capacity planning, and performance management. Remain hands‑on and technically credible - review and guide the design and deployment of Process Intelligence solutions using Celonis. Collaborate with senior stakeholders and client leadership to gather requirements and translate them into technical specifications and delivery roadmaps. Govern the setup of data extraction pipelines using both out-of-the-box connectors as well as custom‑built connectors. Provide technical direction on Celonis ETL capabilities - Extraction, SQL Transformations, Data Pools and Data Jobs. Guide teams working with Vertica SQL to create custom activities in Celonis. Drive optimization of data pipeline performance across engagements. Analyze process data to identify inefficiencies and recommend improvements at an executive level. Own delivery governance - status reporting, risk and issue management, escalation handling, and commercial tracking. Build capability within the practice through mentoring, knowledge assets, reusable accelerators, and best‑practice frameworks.
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.