Delivery Excellence Manager

Gratitude India Pvt Ltd; Kolkata District, Hyderabad, Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Gratitude India Pvt Ltd seeks a Delivery Excellence Partner with a Quality/Compliance background to drive delivery excellence and ensure rigorous quality across delivery teams. Expertise in iQMS, TQM, Lean/Six Sigma, audits, analytics and stakeholder management is required. AI awareness is a plus.

The role involves mentoring project teams, leading process improvements, and collaborating with cross-functional partners to elevate performance and customer outcomes.

Qualifications

• Experience in Quality/Compliance with iQMS, TQM, Lean/Six Sigma.
• Audits exposure and analytical mindset.
• Strong stakeholder management and mentoring capabilities.
• AI awareness is a plus.

Responsibilities

• Drive delivery excellence initiatives across multiple projects.
• Ensure adherence to quality and compliance standards.
• Conduct audits, analyze data, and implement improvements.
• Mentor project teams and guide continuous improvement efforts.

Skills

iQMS

TQM

Lean/Six Sigma

Audits

Analytics

Stakeholder management

AI awareness

Job description

Hiring Delivery Excellence Partner with experience in Quality, Compliance or Excellence. Must have iQMS, TQM, Lean/Six Sigma knowledge, audit exposure, analytical skills and project mentoring experience. AI awareness is an added advantage.

Required Candidate profile

Looking for Delivery Excellence Partner with Quality/Compliance background. Expertise in iQMS, TQM, Lean/Six Sigma, audits, analytics and stakeholder management required. AI knowledge is a plus.