Datadog Architect

GSPANN Technologies, Inc; Hyderabad; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

GSPANN Technologies, Inc is seeking a Datadog Platform & Observability architect to design, implement, operate, and improve an enterprise observability platform. You will enable engineering and operations teams to collect telemetry, detect issues early, and troubleshoot efficiently, collaborating with multiple teams to govern costs at scale.

The role requires hands-on Datadog experience across Infra, Application, and Network monitoring, with skills in APM, log management, and Kubernetes.

Qualifications

• Design and implement Datadog monitors, dashboards, and alerts.
• Understand observability across Infra, Application and Network.
• Experience with ERP and eCommerce observability.
• Use Datadog AI for auto detection and prevention.
• Implement monitoring: Infrastructure, APM, Log Management, Synthetic Monitoring, RUM, and API monitoring.
• Configure telemetry: metrics, logs, traces, and events.
• Build Datadog log pipelines, parsing rules, indexes, retention filters, and enrichment.
• Configure and troubleshoot Datadog Agents across Windows, Linux, cloud, containers, and Kubernetes.
• Develop application-specific dashboards for end-to-end visibility.
• Create proactive alerts for apps, APIs, infrastructure, and business services.
• Review monitors and improve thresholds, noise, and duplicate alerts.
• Support teams with troubleshooting using logs, traces, metrics, and dependencies.
• Perform monitoring gap assessments and improvements.
• Integrate Datadog with ITSM and tools like Ivanti, ServiceNow, Teams, Slack.
• Support automation and event-driven incident enrichment.
• Work with DevOps to implement monitoring-as-code with Terraform.
• Participate in major incident troubleshooting and RCA.
• Create SOPs and technical documentation.
• Knowledge-transfer sessions for effective Datadog usage.
• Track monitoring effectiveness: reduce noise, faster detection, lower MTTR.

Responsibilities

• Design, configure, and maintain Datadog monitors, dashboards, alerts, and integrations.
• Provide comprehensive observability for Infra, Application, and Network layers.
• Help implement Observability solutions for ERP and eCommerce apps.
• Leverage Datadog AI for auto detection and prevention.
• Implement and support Infrastructure Monitoring, APM, Log Management, Synthetic Monitoring, RUM, and API monitoring.
• Configure telemetry including metrics, logs, traces, and events.
• Build and optimize Datadog log pipelines, parsing rules, indexes, and retention.
• Configure and troubleshoot Datadog Agents across Windows, Linux, cloud, containers, and Kubernetes.
• Develop application-specific dashboards for end-to-end visibility.
• Create proactive alerts for critical services and APIs.
• Review and tune alert thresholds to reduce noise and duplicates.
• Assist application teams with troubleshooting using logs, traces, and metrics.
• Identify monitoring gaps and propose improvements.
• Integrate Datadog with ITSM and collaboration tools.
• Support automation and event-driven incident creation.
• Collaborate with DevOps/SRE on monitoring-as-code using Terraform.

Skills

Observability architecture

Incident management

Cross-functional collaboration

Troubleshooting

SRE practices

Tools

Datadog

Terraform

Kubernetes

Azure

AWS

ServiceNow

Ivanti

Teams

Slack

REST APIs

Python

PowerShell

Job description

Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 2000+ employees, we provide the intimacy of a boutique consultancy with the capabilities of a large IT services firm.

Experience: 10+ Years

Job Summary

We are seeking a Datadog Platform & Observability architect to design, implement, operate, and continuously improve our enterprise observability platform. This role enables engineering and operations teams to collect reliable telemetry, detect issues early, troubleshoot efficiently collaborating with Engineering teams, and manage observability governance and costs at scale.

Key Responsibilities

• Design, configure, and maintain Datadog monitors, dashboards, alerts, and integrations.
• Should have complete understanding of observability to build around Infra, Application and Network
• Should have exposure implementing Observability solutions for ERP and eComm applicaitons
• Should be able to effectively utilize AI modules of Datadog for auto detection and prevention
• Implement and support Infrastructure Monitoring, APM, Log Management, Synthetic Monitoring, RUM, and API monitoring.
• Configure application and infrastructure telemetry, including metrics, logs, traces, and events.
• Build and optimize Datadog log pipelines, parsing rules, indexes, retention filters, and enrichment.
• Configure and troubleshoot Datadog Agents across Windows, Linux, cloud, containers, and Kubernetes environments.
• Develop application-specific dashboards providing end-to-end visibility into application health and performance.
• Create proactive alerts for critical applications, APIs, infrastructure components, and business services.
• Review existing monitors and continuously improve alert thresholds, noise reduction, duplicate alerts, and actionable notifications.
• Support application teams with troubleshooting using logs, traces, metrics, and dependency information.
• Perform monitoring gap assessments and recommend improvements.
• Integrate Datadog with ITSM and collaboration platforms such as Ivanti, ServiceNow, Teams, Slack, or other enterprise tools.
• Support automation and event-driven incident creation/enrichment.
• Work with DevOps/SRE teams to implement monitoring-as-code using Terraform or similar tools.
• Participate in major incident troubleshooting and support RCA/problem management activities.
• Create and maintain SOPs, monitoring standards, technical documentation, and knowledge articles.
• Conduct knowledge-transfer sessions and help support teams effectively use Datadog for incident triage.
• Track monitoring effectiveness and demonstrate measurable improvements such as reduced alert noise, faster detection, lower MTTR, and fewer repeat incidents.
• Strong hands-on experience with Datadog.
• Datadog Infrastructure Monitoring and Agent configuration.
• APM and Distributed Tracing.
• Log Management and Log Pipelines.
• Datadog dashboards, monitors, alerts, and notification configuration.
• Experience troubleshooting Windows and Linux systems.
• Good understanding of cloud platforms, preferably Azure and/or AWS.
• Knowledge of containers and Kubernetes monitoring.
• Understanding of REST APIs, JSON, and integration concepts.
• Scripting knowledge in Python, PowerShell, Bash, or similar languages.
• Experience with Terraform or Infrastructure-as-Code is preferred.
• Strong troubleshooting and root-cause analysis skills.
• Datadog RUM and Digital Experience Monitoring experience.
• Exposure to application performance optimization and capacity planning.

The Architect should not only maintain existing monitoring but continuously identify opportunities to move operations from reactive support to proactive issue detection and prevention.

The person should be capable of independently identifying monitoring gaps, proposing solutions, implementing improvements, and working across multiple technical teams.

Why choose GSPANN

“We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create.

With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.

GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.

We’re a close-knit family of more than 2000 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.

We invite you to carry forward the baton of innovation in technology with us.

At GSPANN, we do not service. We Co-create.

Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.

Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace

Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU

Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues

Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family

Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors.

We invite you to carry forward the baton of innovation in technology with us.