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Empower Global Business Services India Private Limited seeks a Manager, Marketing Mix Modeling & Marketing Measurement to lead MMM initiatives and drive data-driven media investments. You will own the end-to-end MMM process, from defining business questions to presenting actionable insights to executives.
In this role you will partner with Marketing, Finance, Data, and external MMM vendors, establishing repeatable processes and documentation.
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Serve as a senior individual contributor responsible for advancing Empower’s marketing effectiveness and marketing measurement capabilities, with Marketing Mix Modeling (MMM) as the primary focus. Own the end-to-end Marketing Mix Modeling measurement process, from business-question definition and data readiness through model review, validation, refreshes, interpretation, and stakeholder adoption. Partner with Marketing, Media, Finance, Data, Technology, Analytics, and other cross-functional teams to define business outcomes, media inputs, control variables, time periods, geographies, and appropriate model granularity. Partner with external MMM vendors and technical modeling teams to review and challenge model specifications, assumptions, transformations, diagnostics, calibration approaches, sensitivity analyses, and results. Translate MMM outputs into actionable marketing investment insights, including channel contribution, incremental impact, response curves, ROI, ROAS, marginal ROI, response curves, diminishing returns, and budget-allocation scenarios. Communicate model uncertainty, limitations, assumptions, and decision guardrails to business and executive stakeholders. Partner with data owners to improve the quality, consistency, and repeatability of marketing, media, business, and external data used for marketing measurement. Establish repeatable processes for MMM refreshes, data and model quality checks, documentation, validation, and version history. Manage external MMM and marketing measurement partners, evaluate deliverable quality, resolve issues, and facilitate knowledge transfer to internal teams. Develop reusable data definitions, model-review standards, documentation, and marketing measurement playbooks. Assess which MMM activities should remain vendor-supported and which data, validation, analytical, and modeling capabilities can progressively transition in-house. Integrate MMM insights with complementary marketing measurement approaches, including experimentation, incrementality testing, campaign measurement, attribution, and brand measurement. Support brand communication measurement by interpreting brand-health, brand-lift, and advertising-effectiveness studies and connecting findings to media strategy and business outcomes. Build repeatable internal MMM standards, knowledge, and processes and contribute to the long-term marketing measurement roadmap.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
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For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate homework environment and the required internet connection.
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