Data Quality Analyst

American Express Global Business Travel; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Health and welfare insurance

Retirement programs

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Access to learning courses

Leadership courses

Internal job openings

Job summary

Amex GBT in Gurgaon, India seeks a Data Management Analyst to ensure inbound client and supplier data is complete, accurate, and report-ready before it reaches client MI. You will validate extracts, resolve post-travel data issues, and collaborate with Back Office, Tech, and Product teams to meet business requirements.

The role emphasizes data quality, compliance, and ongoing process improvements. Join a team focused on operational efficiency and timely SLAs, with opportunities to automate

Qualifications

• Provide Level 2 support for post-travel data issues and root cause analysis.
• Proven experience in Travel Domain.
• Coordinate with Back Office, Tech, Product teams to ensure data accuracy.
• Ensure data quality and compliance across inbound data streams.
• Identify and drive operational efficiencies, including automation opportunities.

Responsibilities

• Validate inbound client and supplier data to ensure completeness, accuracy and report-readiness before MI distribution.
• Resolve post-travel data issues and perform root-cause analysis.
• Collaborate with Back Office, Tech, and Product teams to meet business requirements and improve processes.
• Support across all teams to maintain SLAs and data quality metrics.

Skills

Data quality

Root-cause analysis

Travel domain

Cross-functional collaboration

Process improvement

SLA management

Automation opportunities

Team collaboration

Shift work

Quality/compliance

Job description

MI Data Management Analyst Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do

The Data Quality Analyst ensures that inbound client and supplier data is complete, accurate and report-ready before it reaches client MI. You will validate every inbound extract, resolve post-travel.

What We're Looking For

• Provide Level 2 support for post-travel data issues, including root cause analysis and resolution
• Proved experience in Travel Domain
• Coordinate with Back Office Team , Tech departments and Product Team to ensure data accuracy
• Work with all GBT departments, affiliates and vendor partners to meet business requirements promptly
• Work with peers to develop better procedures, solve problems and investigate issues
• Share new insights and developments with the team
• Maintain high quality and compliance scores
• Work with the team to meet SLAs consistently
• Identify and drive operational efficiencies, including automation opportunities
• Commit to team goals and deadlines
• Willing to work in rotational shifts

Location

Gurgaon, India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do.

• health and welfare insurance plans
• retirement programs
• parental leave
• adoption assistance
• wellbeing resources to support you and your immediate family
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• access to over 20,000 courses on our learning platform
• leadership courses
• new job openings available to internal candidates first

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

Equal Opportunity Employment

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.