D365 F&O Technical Support Engineer

Sonata Software; Hyderabad; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Sonata Software in India seeks a Dynamics 365 Finance & Operations Technical Support Consultant with 6+ years of experience to provide comprehensive application support, troubleshooting, development, and maintenance for enterprise ERP environments.

The role focuses on incident resolution, code fixes, integrations, and ensuring stable operation of D365 F&O environments, with emphasis on X++, LCS, and prior support project experience.

Qualifications

• 6+ years of experience in Dynamics 365 F&O technical support and related ERP environments.
• Experience in incident resolution, code fixes, enhancements, integrations, and maintenance for D365 F&O.
• Must have F&O Tech, X++, LCS knowledge and prior support project experience.

Responsibilities

• Provide application support, troubleshooting, development and maintenance for D365 F&O environments.
• Handle incident resolution, code fixes and product enhancements.
• Manage integrations, data entities and reporting to ensure smooth operation.

Skills

F&O Tech

X++

LCS

Experience in Support projects

Tools

AX 2012

Visual Studio

Azure DevOps

SSRS Reporting

Data Entities

OData

DMF (Data Management Framework)

Workflows

SQL Server

Power Platform

Azure Services

Integrations and APIs

Job description

Job Description: D365 F&O Technical - Support Engineer

Exp: 6+ years

Permanent Role

Hyderabad/ Bengaluru based

Remote Mode- Work From Office on Need basis.

Rotational Shift

Job Summary

We are seeking a skilled Dynamics 365 Finance & Operations (D365 F&O) Technical Support Consultant to provide application support, troubleshooting, development, and maintenance for enterprise ERP solutions. The candidate will be responsible for incident resolution, code fixes, enhancements, integrations, and ensuring smooth operation of D365 F&O environments.

Main Skills: F&O Tech, X++, LCS, previous work experience in Support projects is must

Technical Skills

• Strong experience in Dynamics 365 F&O/ AX 2012.
• Proficiency in:
  • X++
  • Visual Studio
  • Azure DevOps
  • SSRS Reporting
  • Data Entities
  • OData
  • DMF (Data Management Framework)
  • Workflows
• Good understanding of:
  • SQL Server
  • Power Platform
  • Azure Services
  • Integrations and APIs

Support Skills

• Incident Management
• Root Cause Analysis (RCA)
• Problem Management
• Change and Release Management
• ITIL Processes

A BOUT SONATA SOFTWARE

Sonata Software is an AI-first modernization engineering company that helps enterprises transform legacy systems into intelligent, scalable business platforms. Powered by its Platformation framework and Harmoni.AI platform, Sonata delivers AI-led modernization across cloud, data, AI, Dynamics, test automation, and managed services. Headquartered in Bengaluru, India, Sonata has more than $1.2 billion in revenue and 6,400+ AI engineers supporting global delivery across regions including the US, UK, India, Malaysia, Mexico, Australia DACH, and the Nordics. With deep partnerships across Microsoft, AWS, Salesforce, and Snowflake, Sonata helps Fortune 500 enterprises accelerate innovation, improve efficiency, and drive sustainable growth.

For more information, please visit www.sonata-software.com