D365 F&O Technical Support Engineer

Sonata Software (SonataOne); Hyderabad; Hybrid; INR 1,400,000 - 2,000,000; Full time

Job summary

Sonata Software is seeking a D365 F&O Technical - Support Engineer based in Hyderabad/Bengaluru with remote work from office on need basis. The role involves providing application support, troubleshooting, development, and maintenance for enterprise ERP solutions in a dynamic, rotational shift environment.

Strong X++ and LCS experience is essential. We expect 6+ years of experience, with expertise in F&O tech, AX 2012 heritage, and related tools.

Qualifications

• 6+ years of experience with D365 F&O.
• Experience in incident resolution and support.
• Proficient in X++ and LCS.

Responsibilities

• Provide application support, troubleshooting, development, and maintenance for D365 F&O environments.
• Handle incident resolution, code fixes, enhancements, and integrations.
• Ensure smooth operation of D365 F&O environments.

Skills

F&O Tech

X++

LCS

Support projects

Tools

Dynamics 365 F&O

AX 2012

X++

Visual Studio

Azure DevOps

SSRS Reporting

Data Entities

OData

DMF

Workflows

Job description

Job Description: D365 F&O Technical - Support Engineer

Exp: 6+ years
Permanent Role
Hyderabad/ Bengaluru based
Remote Mode- Work From Office on Need basis.
Rotational Shift

Job Summary

We are seeking a skilled Dynamics 365 Finance & Operations (D365 F&O) Technical Support Consultant to provide application support, troubleshooting, development, and maintenance for enterprise ERP solutions. The candidate will be responsible for incident resolution, code fixes, enhancements, integrations, and ensuring smooth operation of D365 F&O environments.

Main Skills: F&O Tech, X++, LCS, previous work experience in Support projects is must

Technical Skills

• Strong experience in Dynamics 365 F&O/ AX 2012.
• Proficiency in:
  • X++
  • Visual Studio
  • Azure DevOps
  • SSRS Reporting
  • Data Entities
  • OData
  • DMF (Data Management Framework)
  • Workflows
• Good understanding of:
  • SQL Server
  • Power Platform
  • Azure Services
  • Integrations and APIs

Support Skills

• Root Cause Analysis (RCA)
• Change and Release Management
• ITIL Processes

A BOUT SONATA SOFTWARE Sonata Software is an AI-first modernization engineering company that helps enterprises transform legacy systems into intelligent, scalable business platforms. Powered by its Platformation ™ framework and Harmoni.AI platform, Sonata delivers AI-led modernization across cloud, data, AI, Dynamics, test automation, and managed services. Headquartered in Bengaluru, India, Sonata has more than $1.2 billion in revenue and 6,400+ AI engineers supporting global delivery across regions including the US, UK, India, Malaysia, Mexico, Australia, DACH, and the Nordics. With deep partnerships across Microsoft, AWS, Salesforce, and Snowflake, Sonata helps Fortune 500 enterprises accelerate innovation, improve efficiency, and drive sustainable growth.