Customer Support Executive-Fresher Hiring

Tech Mahindra; Bengaluru; On-site; INR 300,000 - 400,000; Full time

Benefits offered by this job

5days working, 2 week off / Rotational

Two-way transport

Performance-based incentives/OTs

Full time

Job summary

Tech Mahindra in Bengaluru (Electronic City) is hiring for a voice process role. You will handle inbound/outbound calls, resolve customer issues, and follow scripts with a polite tone.

Freshers eligible; graduation or 12th pass eligible; night shifts; work from office; immediate joining.

Qualifications

• Excellent communication in English.
• Eligible for Freshers.
• Night shift readiness.
• Work from office.
• Immediate joiners.
• Graduation/12th pass eligible.

Responsibilities

• Call Handling: Answer incoming customer inquiries (inbound) or dial out for verification.
• Problem Solving: Listen closely to client complaints and offer clear, accurate fixes.
• Script Adherence: Follow company guidelines and approved talk tracks while keeping a polite tone.

Skills

Excellent English communication

Education

Graduation or 12th pass eligible

Job description

Role & responsibilities

• Call Handling: Answer incoming customer inquiries (inbound) or dial out for verification
• Problem Solving: Listen closely to client complaints and offer clear, accurate fixes.
• Script Adherence: Follow company guidelines and approved talk tracks while keeping a polite tone.

Preferred candidate profile ELIGIBILITY:

• Excellent Communication in English.
• Eligible for Freshers
• comfortable working for night Shifts.
• Work from office
• Only immediate joiners
• Graduation/12th pass is eligible

PERKS AND BENEFITS

• 5days working 2 week off / Rotational Night Shift
• 2way transport
• Performance based incentives/OTs
• Full time

Work location: Bengaluru,Electronic City

FRESHERS ELIGIBLE/NO EXPERIENCE

CTC offered - 3lpa to 4 LPA

Interview Rounds:

• Screening
• Operation Round
• SHL