Customer Support Executive - Ahmedabad ( Gujarat )

Cognizant; Ahmedabad District; On-site; INR 300,000 - 420,000; Full time

Job summary

Cognizant in Ahmedabad is seeking candidates for an office-based non-voice customer service role with a five-day on-site schedule and day shifts.

The role requires excellent listening, understanding of US accents, strong communication, and the ability to multitask in a team-oriented environment.

Qualifications

• Good listening skills
• Able to understand US accent
• Possesses good comprehension and analytical skills
• Team player, driven and self-motivated
• Possesses data entry skills
• Efficient multi-tasker
• Relevant customer service experience is an added advantage
• Excellent communication skills
• Possesses basic knowledge on US culture

Responsibilities

• Good listening skills
• Able to understand US accent
• Possesses good comprehension and analytical skills
• Team player, driven and self-motivated
• Possesses data entry skills
• Efficient multi-tasker
• Relevant experience from customer service is an added advantage
• Excellent communication skills
• Possesses basic knowledge on the US culture

Skills

Listening skills

Understand US accent

Comprehension

Analytical skills

Team player

Data entry

Multi-tasking

Excellent communication

US culture knowledge

Job description

Role & responsibilities

Job location- Work from Office (5 days)

Shift Day shift

Process- Non voice

• Good Listening skills
• Able to understand US accent
• Possesses good comprehension and analytical skills
• Team player , who is driven and self-motivated
• Possesses Data Entry Skills
• Is an efficient multi-tasker
• Relevant experience from customer service is an added advantage
• Excellent communication skills
• Possesses basic knowledge on the US culture