Global Support Associate

Gautam Consultancy; Nagpur District, Bhandara, Ahmedabad District; On-site; INR 290,000 - 424,000; Full time

Benefits offered by this job

Performance Based Incentives

Growth Opportunities

Cab Facility

Night Allowances

Professional work environment

Job summary

Gautam Consultancy is hiring an International Customer Service Executive for the Ahmedabad location. The role focuses on handling queries from US/UK customers via international channels, delivering fluent English communication, and providing timely resolutions.

We welcome graduates ready to work night shifts with rotational schedules, offering growth opportunities and incentives. Strong listening, problem-solving, and professional communication are essential.

Qualifications

• Must have fluent spoken English.
• Excellent verbal and written communication skills.
• Clear, confident and professional communication style.
• Comfortable communicating with US/UK customers.
• Strong listening and comprehension abilities.
• Good customer-handling and problem-solving aptitude.

Responsibilities

• Handle customer queries professionally through international channels.
• Communicate confidently with US/UK customers in fluent English.
• Understand customer concerns and provide accurate and timely resolutions.
• Maintain a professional, polite and customer-focused approach.

Skills

Fluent spoken English

Excellent verbal and written English

Clear confident communication

Communicate with US/UK customers

Listening and comprehension

Customer-handling & problem-solving

Education

Any graduate

Job description

URGENT HIRING: INTERNATIONAL CUSTOMER SERVICE EXECUTIVE

Location: Ahmedabad

CTC: 26,000-38,000 per month

Process: US/UK International Process

Shift: Rotational Shifts

ANY GRADUATE

MUST HAVE REQUIREMENTS:

• Fluent spoken English is mandatory
• Excellent verbal and written communication
• Clear, confident and professional communication style
• Comfortable communicating with US/UK customers
• Strong listening and comprehension skills
• Good customer-handling and problem-solving ability

KEY RESPONSIBILITIES:

• Handle customer queries professionally through international customer service channels
• Communicate confidently with US/UK customers in fluent English
• Understand customer concerns and provide accurate and timely resolutions
• Maintain a professional, polite and customer-focused approach

PERKS AND BENEFITS:

• Performance Based Incentives
• Growth Opportunities
• Cab Facility
• Night Allowances
• Professional work environment

Candidates with strong English communication and a customer service mindset are encouraged to apply.