Customer Support Executive

GIST Management Solutions; Jaipur, Bhopal; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

5 Days Working

Relocation bonus

Accommodation support

International work env

Health benefits

Transport facility

Career growth

Job summary

GIST Management Solutions in Jaipur invites energetic professionals to join our International Voice & Blended Process team. This role focuses on delivering high-quality customer service across voice, chat, and email channels, while maintaining metrics and compliance.

Freshers with excellent English communication are welcome, as are experienced candidates from international BPOs. We offer relocation support, accommodation assistance, and attractive incentives in a fast-paced, multinational

Qualifications

• Excellent English communication skills required.
• Experience in International BPO or related voice/chat support preferred.
• Graduation or undergraduate candidates may apply.

Responsibilities

• Handle customer interactions through Voice + Chat/Email support.
• Resolve customer queries professionally while maintaining high-quality service standards.
• Deliver an outstanding customer experience by understanding customer needs and providing accurate solutions.
• Maintain productivity, quality, and compliance metrics as per process guidelines.
• Build positive customer relationships through effective communication and active listening.
• Document customer interactions accurately in the system.
• Collaborate with internal teams to ensure timely issue resolution.
• Adapt quickly to new processes, tools, and business requirements.

Skills

Excellent English communication

Education

Graduation or Undergraduate

Job description

Contact Details

HR: Raj Wani
Phone: [phone]
Email: [e-mail]

Hiring Alert: International Voice & Blended Process | Jaipur

We are looking for energetic, customer-focused, and career-driven professionals to join our International Voice & Blended Process team in Jaipur. If you have excellent communication skills and are passionate about delivering exceptional customer service, this is the perfect opportunity to build your career with a leading international BPO.

Key Responsibilities

• Handle customer interactions through Voice & Blended (Voice + Chat/Email) support.
• Resolve customer queries professionally while maintaining high-quality service standards.
• Deliver an outstanding customer experience by understanding customer needs and providing accurate solutions.
• Maintain productivity, quality, and compliance metrics as per process guidelines.
• Build positive customer relationships through effective communication and active listening.
• Document customer interactions accurately in the system.
• Collaborate with internal teams to ensure timely issue resolution.
• Adapt quickly to new processes, tools, and business requirements.

Preferred Candidate Profile

Eligibility

• Freshers with excellent English communication skills are welcome to apply.
• Experienced candidates with International BPO, Voice Process, Customer Support, Technical Support, Chat Support, Email Support, or Blended Process experience are highly preferred.
• Graduation or Undergraduate candidates can apply (as per process eligibility).
• Excellent verbal and written English communication is mandatory.
• Strong customer handling, problem-solving, and interpersonal skills.
• Positive attitude, willingness to learn, and ability to work in a fast-paced environment.
• Comfortable working in 247 rotational shifts.
• Immediate joiners will be given preference.

Why Join Us?

Employee Benefits & Perks

• 5 Days Working
• Rotational Shifts
• 10,000 Relocation Bonus (for eligible candidates)
• Accommodation Support Available
• Attractive Salary + Monthly Performance Incentives
• Paid Training
• Career Growth & Internal Promotions
• International Work Environment
• Employee Recognition & Rewards Programs
• Health & Wellness Benefits
• Friendly & Inclusive Workplace
• Learning & Development Programs
• Transport/Cab Facility (as per company policy)
• Stable Career with Leading International Processes

Location

Jaipur (Rajasthan)

Candidates from Jaipur are encouraged to apply.

Candidates from Delhi and Bhopal who are willing to relocate to Jaipur are also welcome. Relocation support, including 10,000 relocation bonus and accommodation assistance, will be provided as per company policy.

Who Should Apply?

• Freshers with outstanding communication skills.
• Experienced professionals from International BPO.
• Voice Process Executives.
• Blended Process Executives.
• Customer Support Executives.
• Technical Support Associates.
• Chat & Email Support Executives.
• Customer Service Representatives.
• Candidates looking for long-term career growth in the international BPO industry.