Customer Support Desk - Spanish Voice Process

Cognital Hr Consultancy; Chennai; On-site; INR 300,000 - 540,000; Full time

Job summary

Cognital Hr Consultancy in Chennai is seeking a Customer Support professional who can handle inquiries via email, chat, and phone, resolving product and service questions efficiently.

The role emphasizes delivering high-quality service, maintaining up-to-date product knowledge, and strong communication skills, with a preference for candidates who speak Spanish at B2 level.

Qualifications

• Experience in customer support via email, chat, and phone.
• Strong communication skills and product knowledge required.
• Spanish language B2 level is required.

Responsibilities

• Handled customer support via email, chat, and phone, resolving product and service queries efficiently.
• Delivered high-quality customer service, maintained product knowledge and communication skills.

Job description

Handled customer support via email, chat, and phone, resolving product and service queries efficiently. Delivered high-quality customer service, maintained product knowledge and communication skills.

Required Candidate profile

Candidates must have completed Spanish Language B2 level. Willing to work in Chennai.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

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