Customer Success Manager (Global) – AI & Agentic HRMS

Vero Jobs Pvt. Ltd.; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

On-site work in Mumbai

Job summary

peopleHum seeks a seasoned Customer Success Manager (Global) – AI & Agentic HRMS to lead general HR management initiatives from Mumbai. The role focuses on HR strategy, employee engagement, and cross-functional collaboration to drive organizational development in the Other Services sector.

The position is on-site in Mumbai, requests 4–6 years of experience, and offers a competitive package with clear career growth and development opportunities.

Qualifications

• 4-6 years of professional experience in HR management or related field.
• Strong expertise in General HR Management and HR processes.
• Experience with Other Services industry dynamics and HR governance.

Responsibilities

• Lead and manage general HR management initiatives and programs.
• Develop and implement HR strategies aligned with business objectives.
• Manage employee engagement, performance, and organizational development.
• Collaborate with cross-functional teams to achieve HR goals.
• Drive process improvements and operational excellence.
• Support recruitment, onboarding, training, and career development programs.
• Ensure compliance with HR policies and regulatory requirements.
• Analyze HR metrics and provide data-driven insights.

Skills

Communication Skills

Employee Relations

HR Management

HR Policies & Compliance

Organizational Skills

People Management

Job description

Customer Success Manager (Global) – AI & Agentic HRMS at peopleHum

We are hiring a talented customer success manager (global) – ai & agentic hrms for our Other Services company based in Mumbai, Maharashtra, India.
This is a Full Time position available on a On-site basis.

Role Overview

As a Customer Success Manager (Global) – AI & Agentic HRMS, you will play a crucial role in our organization’s human resources and people management strategy.
This position focuses on general hr management and requires expertise in general hr management processes and best practices.

Key Responsibilities

• ? Lead and manage general hr management initiatives and programs
• ? Develop and implement HR strategies aligned with business objectives
• ? Manage employee engagement, performance, and organizational development
• ? Collaborate with cross-functional teams to achieve HR goals
• ? Drive process improvements and operational excellence
• ? Support recruitment, onboarding, training, and career development programs
• ? Ensure compliance with HR policies and regulatory requirements
• ? Analyze HR metrics and provide data-driven insights

Required Qualifications

• ? 4-6 years of professional experience in HR management or related field
• ? Strong expertise in General HR Management
• ? Excellent knowledge of Other Services industry dynamics
• ? Proficiency in skills: Communication Skills, Employee Relations, HR Management, HR Policies & Compliance, Organizational Skills, People Management
• ? Proven track record of success in similar roles

Compensation & Benefits

• ? Salary Range: 9,00,000 – 15,00,000 per annum
• ? Comprehensive benefits package
• ? Professional development opportunities
• ? Career growth and advancement potential

About the Role

This general hr management position in other services sector offers an excellent opportunity to grow your HR career.
The role involves managing critical HR functions and contributing to organizational success.
Perfect for HR professionals looking for a senior role with competitive compensation.

Location: Mumbai, Maharashtra, India
Work Mode: On-site
Experience Required: 4-6 years
Industry: Other Services
Job Function: General HR Management

Keywords: Customer Success Manager (Global) – AI & Agentic HRMS, HR Manager, General HR Management, Other Services, HR Jobs, Human Resources,
Mumbai, Maharashtra, India, On-site, 4-6 years experience, HR Careers