Customer Service Sales Representative

WNS; Gurugram District; On-site; INR 180,000 - 260,000; Full time

Benefits offered by this job

5 Days Work

Rotational Week Off

Incentives

Career growth

Positive work environment

Job summary

WNS Gurugram is seeking a Customer Support Executive who thrives on helping customers and delivering professional service. This role welcomes fresh graduates and undergraduates with strong communication skills and a customer-first mindset.

Candidates with 6+ months of experience in International Voice Process or International Sales will be preferred. Responsibilities include handling queries via voice calls, providing accurate support, and maintaining high customer satisfaction while adhering to

Qualifications

• Graduate or Undergraduate
• Freshers with excellent communication skills are welcome to apply
• Candidates with 6+ months of experience in International Voice Process or International Sales will be preferred

Responsibilities

• Handle customer queries through inbound and/or outbound voice call
• Provide prompt, accurate, and professional support to customer
• Resolve customer concerns while ensuring high levels of customer satisfaction
• Maintain quality standards and achieve individual performance target
• Document customer interactions accurately in the system
• Follow company policies, processes, and compliance guidelines
• Collaborate with team members to deliver an excellent customer experience

Skills

Communication skills

Voice process

Education

Graduate or Undergraduate

Job description

Hiring Alert | Customer Support Executive – WNS Gurugram

Location: Gurugra

mPosition: Customer Support Executiv

eWNS is hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. If you have excellent communication skills and are looking to build your career in the international BPO industry, we'd love to hear from you

• :Graduate or Undergraduat
• eFreshers with excellent communication skills are welcome to apply
• .Candidates with 6+ months of experience in International Voice Process or International Sales will be preferred

Key Responsibilitie

• s:Handle customer queries through inbound and/or outbound voice call
• s.Provide prompt, accurate, and professional support to customer
• s.Resolve customer concerns while ensuring high levels of customer satisfactio
• n.Maintain quality standards and achieve individual performance target
• s.Document customer interactions accurately in the syste
• m.Follow company policies, processes, and compliance guideline
• s.Collaborate with team members to deliver an excellent customer experienc

Job Highlight

• s:
  5 Days Work
• ing2 Rotational Week O
• ffsCompetitive salary and incentives (as per company poli
• cy Career growth and learning opportunit
• iesPositive and professional work environm