Customer Service / Sales Executive – Tech CS Process
Vrinda International
A complete application in a minute — tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Vrinda International in Jaipur is seeking a Customer Service / Sales Executive – Tech CS Process to handle customer interactions, resolve technical queries, and drive sales through upselling and cross-selling, while delivering excellent service.
The role requires 1–2 years of experience, graduation, and offers full-time employment in a blended process (voice, chat & email) with benefits such as PF/ESIC/Medclaim, 3 months training, IJP after 9 months, and night-shift cab facility.
Qualifications
- Graduation is mandatory.
- 1+ year experience in Customer Service / Technical Support / Sales.
Responsibilities
- Handle inbound/outbound calls, chats and emails
- Provide basic technical troubleshooting
- Drive upselling and cross‑selling
- Achieve CSAT, Quality, Productivity and Sales KPIs
- Follow quality, compliance and company guidelines
Skills
Education
Job description
Hiring: Customer Service / Sales Executive – Tech CS Process | Jaipur
Location: Jaipur
Work Mode: Work From Office
Employment: Full-Time
Process: Blended – Voice, Chat & Email
Experience :1–2 YEARS
CTC : 5-6 LPA
Handle customer interactions, resolve technical queries, and drive sales through upselling and cross‑selling while delivering excellent customer service.
- Handle inbound/outbound calls, chats and emails
- Provide basic technical troubleshooting
- Drive upselling and cross‑selling
- Achieve CSAT, Quality, Productivity and Sales KPIs
- Follow quality, compliance and company guidelines
- Graduation is mandatory
- 1+ year experience in Customer Service / Technical Support / Sales
- International BPO experience preferred
- Strong customer handling and sales skills
- PF / ESIC / Mediclaim / Gratuity
- 3 months paid training
- IJP opportunity after 9 months
- Partially paid night-shift cab facility
- 10-day hotel stay for eligible outstation candidates
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
