Customer Service Representatives (Back Office) / B. Com Graduate

Credicus Business Services; Kalyani Nagar; On-site; INR 126,000 - 170,000; Full time

Job summary

Credicus Business Services is hiring a Customer Service Representative (Back Office) for Kharadi, Pune. The role requires accurate data entry, document verification and adherence to process guidelines while maintaining confidentiality.

Applicants should have at least an undergraduate degree, with B.Com freshers preferred. Proficiency in English, Hindi and Marathi is essential, along with basic computer skills and typing ability. Evening shift work is required.

Qualifications

• Undergraduates and Graduates can apply.
• B.Com freshers preferred.
• Knowledge of Accounting, Auditing, Taxation or Financial Management is a plus.
• Good communication skills in English, Hindi, and Marathi.
• Basic computer knowledge and typing skills.
• Willingness to work in the evening shift (4:00 PM - 1:00 AM).

Responsibilities

• Perform accurate data entry and document verification.
• Review and validate customer documents as per guidelines.
• Maintain accuracy and productivity while meeting quality standards.
• Handle assigned tasks within defined turnaround times.
• Ensure confidentiality of customer information.
• Follow company policies and standard operating procedures.

Skills

English communication

Hindi communication

Marathi communication

Typing

Basic computer skills

Education

B.Com preferred

Tools

Data entry software

Job description

Profile: Customer Service Representative (Back Office)

Location:

Kharadi, Pune
Shift: 4:00 PM - 1:00 AM (Rotational Week Off)

Key Responsibilities:

• Perform accurate data entry and document verification.
• Review and validate customer documents as per process guidelines.
• Maintain accuracy and productivity while meeting quality standards.
• Handle assigned tasks within defined turnaround times.
• Ensure confidentiality of customer information.
• Follow company policies and standard operating procedures.

Eligibility Criteria:

• Undergraduates and Graduates (Any Stream) can apply.
• B.Com freshers are preferred.
• Basic knowledge of Accounting, Auditing, Taxation, or Financial Management will be an added advantage.
• Good communication skills in English, Hindi, and Marathi.
• Basic computer knowledge and typing skills.
• Willingness to work in the evening shift (4:00 PM - 1:00 AM).

Salary:

• HDFC WC: 13,229 Take Home | Apprentice (No PF): 14,250
• Poonawalla LAP: 14,102 Take Home | Apprentice (No PF): 15,200
• Poonawalla BL (Graduates): 11,436 Take Home | Apprentice (No PF): 13,000
• Poonawalla BL (Undergraduates): Apprentice (No PF): 11,250

Training:

• 7 days of process training.
• Candidates will join after successful certification.

Preferred Candidates:

Male candidates with immediate joining availability.