Customer Service Representative - Claims - Night Shift - Airoli

BCforward; Navi Mumbai; On-site; INR 180,000 - 260,000; Full time

Benefits offered by this job

Pickup and drop cab facility provided

Comprehensive training

Career opportunity in Insurance Ops

Supportive team environment

Job summary

BCforward in Navi Mumbai is hiring for the role of Claims Processor Fresher in a night shift, office-based. We seek enthusiastic graduates who will review, validate, and process insurance claims following standard procedures.

Candidates should have a 2025 or 2026 graduation, a Bachelor's degree, good communication, basic MS Office skills, and a keen eye for detail. Comprehensive training and a supportive team environment are provided.

Qualifications

• Bachelor's degree in any discipline (B.Com, BBA, B.Sc, BA, BBM, etc.).
• Freshers are welcome.
• Good written and verbal communication skills.
• Basic knowledge of MS Office and computer applications.
• Strong attention to detail and willingness to learn.

Responsibilities

• Review and process insurance claims accurately as per standard operating procedures.
• Verify claim documents and ensure all required information is complete.
• Perform accurate data entry and maintain high levels of quality and productivity.
• Identify discrepancies or missing information and elevate when necessary.
• Maintain confidentiality of customer information and company data.
• Meet daily productivity and quality targets.
• Follow company policies, compliance guidelines, and process documentation.

Skills

Communication skills

Analytical thinking

Attention to detail

Teamwork

Problem solving

Willingness to learn

Education

Bachelor's degree (any discipline)

Tools

MS Office

Job description

Job Title: Claims Processor Fresher

Location: Airoli, Navi Mumbai (Work from Office)

Shift: Night Shift

Eligibility: Only 2025 & 2026 Graduates

Job Description

We are hiring enthusiastic and detail-oriented fresh graduates for the role of Claims Processor. This is an excellent opportunity to start your career in the Insurance Operations domain. The role involves reviewing, validating, and processing insurance claims while ensuring accuracy, quality, and adherence to defined processes.

Key Responsibilities

• Review and process insurance claims accurately as per standard operating procedures.
• Verify claim documents and ensure all required information is complete.
• Perform accurate data entry and maintain high levels of quality and productivity.
• Identify discrepancies or missing information and elevate when necessary.
• Maintain confidentiality of customer information and company data.
• Meet daily productivity and quality targets.
• Follow company policies, compliance guidelines, and process documentation.

Eligibility Criteria

• Only 2025 or 2026 graduates are eligible to apply.
• Bachelor's degree in any discipline (B.Com, BBA, B.Sc, BA, BBM, etc.).
• Freshers are welcome.
• Good written and verbal communication skills.
• Basic knowledge of MS Office and computer applications.
• Strong attention to detail and willingness to learn.

Shift Details

• Night Shift (Candidates should be comfortable working in night shifts.)

Work Location

• Airoli, Navi Mumbai (Work from Office)

Benefits

• Pickup and drop cab facility provided.
• Opportunity to build a career in Insurance Operations.
• Comprehensive training and learning opportunities.
• Supportive and collaborative work environment.

Preferred Skills

• Good analytical and problem-solving skills.
• Strong attention to detail.
• Ability to work in a fast-paced environment.
• Team player with a positive attitude.
• Willingness to work in a process-driven environment.

Note: This opportunity is exclusively for 2025 and 2026 graduates. Candidates with prior full-time work experience are not eligible.