Customer Service New Associate - Voice

Accenture; Bengaluru; On-site; INR 250,000 - 350,000; Full time

Job summary

Accenture is seeking a Customer Service New Associate to join the Healthcare Claims team in Bengaluru. The role involves handling health claim administration and core processing activities for hospitals, clinics, and related facilities. The candidate will support day-to-day operations under supervision and may work in rotational shifts.

Any Graduation is required for eligibility. The position targets fresh graduates with 0–1 year of experience and offers a path into healthcare management

Qualifications

• Graduation is required.

Responsibilities

• You will be part of the Healthcare Claims team responsible for the administration of health claims.
• Core claim processing tasks include registering, editing, verifying, evaluating and examining claims.
• The role covers administration of hospitals, outpatient clinics, hospices and other healthcare facilities.
• The team handles day-to-day operations, policies and procedures, quality assurance, and patient services.
• Rotation shifts may be required.

Skills

Healthcare Management - P2

Education

Graduation

Job description

Skill required: HM- Utilization Management - Healthcare Management
Designation: Customer Service New Associate
Qualifications:Any Graduation
Years of Experience: 0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• NA
• You will be a part of the Healthcare Claims team which is responsible for the administration of health claims This team is involved in core claim processing such as registering claims editing verification claims evaluation and examination litigation
• The administration of hospitals, outpatient clinics, hospices, and other healthcare facilities.
• This experience includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations.

What are we looking for?

• Primary skill - Healthcare Management - P2

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is within your own team and your direct supervisor.
• In this role you will be given detailed instructions on all tasks.
• The decisions that you make impact your own work and are closely supervised.
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts Any Graduation

Any Graduation

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