Banking Customer Service Executive – Kotak Voice Process | Experienced | Thane

Credicus Business Services Pvt Ltd; Thane; On-site; INR 190,000 - 201,000; Full time

Benefits offered by this job

Incentives

Job summary

Credicus Business Services in Thane is hiring Banking Customer Service Executives for Kotak voice process. Candidates with 6 months of calling experience and good communication can apply for this on-site role in Majiwada, Thane.

HSC or Graduate qualifications are accepted. You will handle inbound/outbound calls and resolve queries, delivering prompt, professional service within a domestic banking process.

Qualifications

• HSC or Graduate candidates with minimum 6 months of calling experience.
• Good communication skills.
• Domestic banking process experience preferred.

Responsibilities

• Handle inbound and outbound calls.
• Resolve customer queries promptly.
• Provide banking process support to customers.

Skills

Customer Service

Inbound/Outbound Process

Communication

Banking Process

Voice Process

Problem Solving

Education

HSC (12th Pass)

Any Graduate

Job description

Banking Customer Service Executive – Kotak Voice Process | Experienced | Thane

Credicus Business Services

Employment Type FULL_TIME

Experience 0-4 Years (Minimum 6 months calling experience mandatory)

Job Details at a Glance

Role

Role Banking Customer Service Executive – Kotak Voice Process | Experienced | Thane

Company

Company Credicus Business Services

Location

Salary ₹17,000 – ₹18,000 in-hand per month + Incentives

Employment Type

Employment Type FULL_TIME

Shift

Shift Day Shift

Work Mode

Work Mode On-site

Voice Type

Voice Type Voice

Experience

Experience 0-4 Years (Minimum 6 months calling experience mandatory)

Qualification

Qualification HSC (12th Pass) / Any Graduate

Skills Required

Skills Required Customer Service, Inbound/Outbound Process, Communication, Banking Process, Voice Process, Problem Solving

Posted

Posted 25 Aug 2026

Job Description

We are hiring Banking Customer Service Executives for the Kotak voice process in Majiwada, Thane. HSC or Graduate candidates with minimum 6 months of calling experience and good communication skills can apply. As a Customer Service Executive, you will handle inbound and outbound calls, solve customer queries, and provide exceptional service in a domestic BPO banking process.

Requirements

Qualification HSC (12th Pass) / Any Graduate

Skills Required Customer Service, Inbound/Outbound Process, Communication, Banking Process, Voice Process, Problem Solving