Customer Service Executive - Two Wheeler Loans - Udaipur - Ashoka Palace - Cse*

Tata Capital Ltd; Rajasthan; On-site; INR 250,000 - 420,000; Full time

Job summary

Tata Capital Ltd in Rajasthan seeks a candidate to work under supervision, identifying potential customers and collecting documents for validation as per organisational norms to support the lending process.

The role involves logging cases in the system per SOP, assisting with disbursement, and ensuring compliance with audit and RBI regulations while coordinating with managers and vendors to build relationships.

Responsibilities

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.