Customer Service Executive | Immediate Joiners Only

Team Vertex Global Services; Gurugram District; On-site; INR 240,000 - 300,000; Full time

Job summary

Team Vertex Global Services in Gurugram is seeking Customer Service Executives for a domestic voice process. The role is on-site at Sector 20 with 6-day weeks, rotational shifts, and immediate joining.

Applicants should have good English communication, minimum 6 months of voice process experience, and be ready to handle customer queries over calls while maintaining professional etiquette.

Qualifications

• Minimum 6 months experience in customer service voice process.

Responsibilities

• Handle customer queries over calls in a domestic voice process.
• Assist customers with their concerns and provide effective solutions.
• Maintain professional communication and ensure customer satisfaction.
• Understand customer requirements and resolve issues efficiently.
• Follow process guidelines and quality standards.
• Maintain proper call-handling etiquette and customer service standards.

Skills

Good English communication

Job description

ROLE: CUSTOMER SERVICE EXECUTIVES (DOMESTIC VOICE PROCESS)

Job Location: Sector 20, Gurugram

Job Details

• Process: 100% Voice Process
• Experience: Min 6 months experience
• Salary: 2.4 LPA to 3 LPA (depending on last drawn salary)
• Shift: Rotational Shifts
• Female Candidates: Day Shifts Available
• Working Days: 6 Days a Week
• Week Off: 1 Rotational Week Off

Roles and Responsibilities

• Handle customer queries over calls in a domestic voice process.
• Assist customers with their concerns and provide effective solutions.
• Maintain professional communication and ensure customer satisfaction.
• Understand customer requirements and resolve issues efficiently.
• Follow process guidelines and quality standards.
• Maintain proper call-handling etiquette and customer service standards.

Additional Information

Good English communication skills are mandatory.

• Only Walk-in Interviews at Sector 20, Gurugram.
• Immediate joiners preferred.
• No cab facility available.