Customer Service Executive - ILMSCV Finance

Tata Capital; Jamshedpur; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital is seeking a candidate to operate under the guidance of a Supervisor/Manager to identify customers for potential business, collect documents from customers, and validate them as per organizational norms.

You will log cases in the system per SOP and assist with disbursement processes, ensure sanctions as per requirements, meet customer needs, cross-sell multiple products, and help empanel new vendors while maintaining compliance with audit and RBI regulations.

Responsibilities

• Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.