Customer Service Executive

Tata Capital; Surendranagar; On-site; INR 201,000 - 290,000; Full time

Job summary

Tata Capital is seeking a detail-oriented individual to support field operations under supervision in Gujarat. You will identify customers for potential business and help collect documents, ensuring validation per the organisation norms.

Responsibilities include logging cases in the system per SOP, assisting with disbursement processes, achieving sanction ratios, and cross-selling multiple products under guidance.

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.