Customer Service Executive - Personal Loans - Core Connect Top Locations - Vapi - Tulsi Sonorous - CSE

Tata Capital; Vapi; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital in India is seeking a candidate to support field operations and customer acquisition within a structured banking environment. You will identify potential customers, collect and validate documents, log cases in the system, and assist in disbursement processes under supervisor guidance.

You will help meet customer needs by cross-selling available products while ensuring vendor relationships and regulatory compliance with RBI guidelines.

Qualifications

• Undergraduate or graduate degree in any discipline.

Responsibilities

• Identify customers for potential business with guidance from supervisor/manager.
• Collect documents from customers and validate as per organization norms.
• Log cases in the system per SOP and follow the disbursement process.
• Fulfil the sanction ratio as per organization requirements.
• Meet customer requirements and cross-sell multiple products under supervision.
• Empanel new vendors and develop relationships with them with guidance.
• Ensure compliance with all Audit and RBI regulations under supervision.

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Requirements: