Customer Service Executive - Billing

Tata Communications; Pune District; On-site; INR 350,000 - 520,000; Full time

Job summary

Tata Communications is seeking a Billing Analyst to support the billing team in day-to-day operations. The role involves maintaining customer accounts, ensuring accurate billing, and delivering billing information to customers.

You will help achieve collection targets and reduce outstanding debt while tracking payments and generating monthly reports. The ideal candidate has a graduate degree in accounting or finance with up to 4 years of relevant experience and familiarity with basic accounting

Qualifications

• Graduate in accounting or finance.
• 0-4 years of relevant experience.
• Basic accounting procedures, Excel, Outlook.

Responsibilities

• Maintain customer accounts and ensure billing is accurate.
• Delivery of billing information to customer address.
• Achieve collection targets and reduce outstanding debt.
• Track payments and reconcile processed payments.
• Analyze accounts.
• Monthly report generation.

Skills

Basic accounting procedures

Excel

Outlook

Education

Graduate in accounting or finance

Job description

Broad outline of the Role

• Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum Qualifications Experience

• Graduate in accounting or finance
• 0 - 4 years of relevant experience

Other Knowledge Skills

• Basic accounting procedures, Excel, Outlook

Key Responsibilities

1. Maintain customer accounts and ensure billing is accurate.
2. Delivery of billing information to customer''s address
3. Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
4. Track payments, expenditures process, invoices expense claims, reconcile processed payments.
5. Analyze accounts
6. Monthly report generation