Customer Service Executive

IIFL Finance

Thane

On-site

INR 230,000 - 260,000

Full time

14 days+
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Benefits offered by this job

Learning & Development Support
Health & Wellness Support
Transport / Travel Support
Performance Bonus
Free Meal
Relocation Assistance

Job summary

IIFL Finance is seeking a Customer Service Executive to handle customer communications and outbound calls from its office in India. The role focuses on processing emails and making outbound calls to assist customers, with emphasis on clear communication and service quality.

Ideal candidates will possess strong communication skills and a good understanding of health insurance products. The position offers duties in a dynamic finance services environment with opportunities for growth and learning.

Qualifications

  • Emails processing experience.
  • Outbound calling experience.
  • Good communication skills.
  • Knowledge of health insurance.

Responsibilities

  • Emails processing.
  • Out calling.

Skills

Communication skills
Health insurance knowledge

Job description

Role & responsibilities
  • Emails processing
  • Out calling
Preferred candidate profile
  • Good Communication skills, Good knowledge of Health insurance.

Skills highlighted with ‘‘ are preferred keyskills

Company Info

IIFL Finance Limited (hitherto referred to as IIFL) (NSE: IIFL, BSE: 532636) is one of the leading players in the financial services space in India. Together with its subsidiaries IIFL Home Finance Limited, IIFL Samasta Finance Limited (Formerly known as Samasta Microfinance Limited) and IIFL Open Fintech Private Limited, it provides a diverse range of loans and mortgages.

These include home loans, gold loans, business loans including loans against property andmedium & small enterprise financing, micro finance, developer & construction finance and capital market finance; catering to both retail and corporate clients.

The company has a nationwide presence with a thriving network of 2600+ branches across 500+ cities.

Address: GROUND FLOOR, HUBTOWN SOLARIS NEAR ANDHERI EAST WE ST FLYOVER, ANDHERI Mumbai, Maharashtra, MUMBAI, Maharashtra, India

Awarded by AmbitionBox Winner of ABECA 2026 - AmbitionBox Employee Choice Awards

Follow IIFL Finance to receive the latest job postings and alerts

Customer Service Executive in IIFL Finance typically earns between ₹2.3 - ₹2.6 L/yr

Benefits
  • Learning & Development Support
  • Health & Wellness Support
  • Transport / Travel Support
  • Performance Bonus
  • Free Meal
  • Relocation Assistance
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