Customer Service Executive

HDI Outsourcing Services; Navi Mumbai; On-site; INR 200,000 - 260,000; Full time

Benefits offered by this job

Provide convenience

Job summary

HDI Outsourcing Services in Thane West is seeking a Customer Service Executive to manage customer inquiries, support retention, and contribute to service excellence from its BPO hub. You will engage with customers, resolve issues, and portray the brand professionally while maintaining service standards in a demanding environment.

The role emphasizes night shifts, strong English communication, and proven ability to handle sales-driven customer interactions, delivering value across touchpoints

Qualifications

• Customer service orientation and skills.
• Ability to work in night shift environment.
• Strong English communication skills.
• Experience in sales and customer handling.

Skills

Good English

Night shift

Customer handling

Sales skills

Education

Any Graduate

Job description

Job Title: customer service Executive
Location: Thane west
Shift: Night Shift

Required Candidate profile

• For customer service
• Good English communication skills
• Ability to work in a night shift environment
• Strong sales and customer handling skills

Perks and benefits

• Provide convenience

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Company is a full-service business process outsourcing (BPO) and technology solutions provider based in Thane, Maharashtra, India, specializing in customer acquisition, engagement, and retention