Customer Service Engineer

Cadence Design Systems, Inc.; Pune District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Cadence Design Systems, Inc. in Pune, India, is hiring for a full-time ADAS/AV simulation support engineer.

You will provide 1st line technical support for VTD products, deliver basic and advanced software training and demonstrations, create technical content, and engage with the VTD online community. The role requires a Bachelors or Masters in Mechanical Engineering or Automotive Electronics, 2-3 years in automotive/ADAS, and 1-3 years in AV/ADAS simulation.

Qualifications

• Bachelor's or Master's degree in Mechanical Engineering, Automotive Electronics or other relevant disciplines
• 2-3 years of industrial experience in a relevant industry such as automotive as an ADAS/automotive electronics engineer
• 1-3 years’ experience in AV/ADAS Simulation design and Scenario Authoring
• Experience with VTD or similar tools (IPG CarMaker, Carla, Applied Intuition) is a plus
• Experience on Linux and basic computer fundamentals
• Strong communication and presentation skills
• Ability to work in a team and meet deadlines

Responsibilities

• Provide 1st line technical support to end customers for VTD products
• Provide basic and advanced software training and demonstrations
• Create technical content such as knowledge articles and presentations
• Engage with the VTD online community of users

Skills

ADAS/Autonomous driving experience

AV/ADAS Simulation design

Linux knowledge

Communication skills

Time management

Education

Bachelor's or Master's degree in Mechanical Engineering or Automotive Electronics

Tools

VTD

IPG CarMaker

Carla

Applied Intuition

Scaner

Job description

PUNE 05

Full time

R55005

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Responsibilities:

This is a full-time position. Responsibilities will include but are not limited to:

• Provide 1st line technical support to end customers for all VTD products, ranging from basic to advanced content, while meeting KPIs for response time and quality

• Provide basic and advanced software training and demonstrations, as part of both pre-sales and post-sales activities

• Create technical content such as knowledge articles and presentations

• Engage with the VTD online community of users

Qualifications (Required):

• Bachelors or Masters degree in Mechanical Engineering, Automotive Electronics or other relevant disciplines

• 2-3 years of industrial experience, especially in a relevant industry such as automotive, as an ADAS or automotive electronics engineer.

• 1 to 3 years’ experience in AV/ADAS Simulation design and Scenario Authoring.

• Experience with tools, Vires VTD or similar software like IPG carmaker, Scaner, Carla, and Applied Intuition is an added advantage.

• Experience on Linux and understanding of computer fundamentals is required

• Ability to explain complex technical problems with excellent written and oral communication and presentation skills

• Excellent interpersonal skills

• Strong self-organization and time-management skills with a commitment to meet deadlines

• Must be able to interact in a team environment

Qualifications (Beneficial):

• Simulation experience with VTD

• Working with scripts and shell commands like Bash, Tcsh, Python, and Lua is an advantage, not mandatory.

• Exposure to programming (basic level), like C++, python is an added advantage.

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Equal Employment Opportunity Policy:

Cadence is committed to equal employment opportunity throughout all levels of the organization.

• Read the policy(opens in a new tab) (https://www.cadence.com/content/dam/cadence-www/global/en_US/documents/company/careers/equal-employment-opportunity-policy.pdf)

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Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.

Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.

Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.

Cadence is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.