Customer Service {Chat/Voice}

Envision Consultancy; New Delhi, Gurugram District; On-site; INR 450,000 - 550,000; Full time

Benefits offered by this job

Cab facility (two-way)

Job summary

Envision Consultancy is hiring for a Customer Service Associate (Voice OR Chat) in Delhi. The role involves handling voice and chat queries with excellent English communication. Freshers are eligible and a salary of up to 5 LPA with incentives is offered. Two-way cab facilities are provided.

The position falls under Customer Success, Service & Operations and targets BPO industry recruitment processes executed by Envision at its premises and remotely.

Qualifications

• Freshers are eligible.
• Excellent English is required.

Responsibilities

• Handle customer queries via voice and chat channels.
• Assist customers with product/service information and troubleshooting.

Skills

Voice support

Chat support

Excellent English

Education

Graduation Not Required

Job description

Customer Service Associate (Voice OR Chat)

Voice and Chat process

Freshers are eligible

Excellent English is required

Salary up to 5 LPA + Incentives

Both side cabs

Role Category

Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Envision consultancy is a well-established recruitment service provider predominantly for BPO industries, established in 2020.

We at Envision would undertake the entire recruitment processing at its own premises and virtually.