Customer Service Associate - Voice process

Allegis Group Services, Inc.; Chennai District; On-site; INR 240,000 - 420,000; Full time

Job summary

Allegis Group Services, Inc. in Chennai is hiring for a GBS Customer Service Executive (International Voice Process). The role requires 1 to 3 years of experience in customer service voice processes and prior international voice experience.

You will work US night shift from 5:30 PM to 2:30 AM IST with Saturday-Sunday off; Chennai-based candidates are preferred.

Qualifications

• 1–3 years in customer service (voice)
• Experience in an international voice process
• Willing to work night shifts (US process)

Responsibilities

• Handle inbound and outbound customer service calls.
• Provide excellent customer support and resolve queries.
• Work in an international voice process environment.

Skills

Inbound calls

Outbound calls

Customer support

International voice process

Job description

About the Role

We are excited to announce urgent openings for Customer Service Associate - Voice process for fortune 500 company and one of the world's largest MNC. Chennai

GBS Customer Service Executive (International Voice Process)

Experience Required: 1 to 3 Years

Location: Chennai.

Preferred Candidates: Chennai-based candidates who are comfortable working in night shifts and have prior international voice process experience.

Skills

• Handle both Inbound and Outbound Customer Service Calls.
• Excellent customer support and resolve customer queries
• Work experience in an International Voice Process

Experience range

• Minimum 1 to 3 years of experience in Customer Service (Voice Process).
• Mandatory experience in an International Voice Process.
• Willing to work in night shifts (US Process).

Shift Timings

• US Shift (Night Shift)
• 5:30 PM to 2:30 AM IST
• Saturday & Sunday Fixed week off

We look forward to hearing from you soon!