Customer Service Admin

Agilent Technologies, Inc.; Gurugram District; On-site; INR 335,000 - 580,000; Full time

Job summary

Agilent Technologies, Inc. in Manesar, Haryana, India, is hiring a Customer Service Admin to support pre-sales and post-sales activities. You will coordinate with customers, logistics, manufacturing and sales to ensure smooth order processing and service requests.

The role emphasizes accurate order status, repairs, calibrations, returns, and invoicing, with strong ability to read/write in multiple languages and address contract or lease issues.

Qualifications

• Typically 1-3 years of relevant experience.
• May require higher education or specialized training/certification.

Responsibilities

• Interface with customers, logistics, manufacturing and sales to handle service tasks.
• Respond to trade customers and internal customers on order fulfillment and service requests.
• Manage end-to-end order status, repairs/calibration requests, product changes or returns, invoicing requirements, contract issues/administration or lease administration.
• May involve booking orders or up-/cross-selling products.
• Coordinate inventories and delivery in a factory environment.
• Resolve problems by applying established policies and procedures.

Skills

Customer service

Order fulfillment

Education

Higher education or specialized training

Job description

Customer Service AdminBy clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance navigation, offer personalized content, and analyze site usage. Cookie Policy### Customer Service AdminApply: India-Manesar: Full time: Posted Today: End Date: October 23, 2026 (23 hours left to apply): 4040343## **Job Description**Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. May be responsible for booking orders, upselling or cross-selling products and/or processing quotes. In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. Resolves problems by applying established policies, procedures and tactics. May require ability to read/write in one or more languages.## ## **Qualifications**May require some higher education or specialized training/certification, or equivalent combination of education and experience. Typically 1-3 years of relevant experience for entry to this level.**Additional Details**This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.## **Travel Required:**No## **Shift:**Day## **Duration:**No End Date## **Job Function:**Customer Service