Customer Relationship Officer

Health Foods and Dietary Supplements Association (HADSA); Mumbai City; Presencial; INR 250 000 - 450 000; Tempo integral

Resumo da oferta

Health Foods and Dietary Supplements Association (HADSA) seeks a proactive PR Officer to plan, coordinate, and execute its Annual Conference in Mumbai. You will manage communications with members, delegates, speakers, sponsors, and partners, and ensure smooth invitation, registration, and follow-ups.

You will support sponsorship, content creation, and on-site activities, maintain databases, and handle post-event communications.

Qualificações

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Freshers or candidates with relevant internship experience may apply.
• Strong written and verbal communication skills in English; knowledge of Hindi is an advantage.

Responsabilidades

• Connect and communicate with association members, delegates, speakers, sponsors, exhibitors, and industry partners to encourage conference participation.
• Manage conference-related communications, invitations, registrations, reminders, and follow-ups.
• Build and maintain positive relationships with members and external stakeholders.
• Assist in sponsorship, partnership, and exhibitor coordination.
• Support the preparation of communication materials, event updates, invitations, and promotional content.
• Maintain and update delegate databases, contact lists, registration records, and communication trackers.
• Respond to participant queries and provide timely assistance.
• Coordinate with internal teams, vendors, and other stakeholders to ensure smooth event execution.
• Assist with on-site registration, delegate management, speaker coordination, and networking activities during the conference.
• Support post-event communication, feedback collection, and follow-ups with participants and sponsors.
• Assist with other PR, communication, and industry engagement activities as required.

Conhecimentos

Public relations

Communications

Interpersonal skills

Verbal communication

Written communication

Organization

Teamwork

Formação académica

Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or related field

Ferramentas

Microsoft Office

Canva

Social media platforms

Descrição da oferta de emprego

Job Purpose

The association is looking for a proactive, confident, and well-organized PR Officer to support the planning, coordination, and execution of its Annual Conference. The role involves stakeholder communication, delegate engagement, relationship management, and event coordination to ensure effective participation and a successful conference.

Key Responsibilities

• Connect and communicate with association members, delegates, speakers, sponsors, exhibitors, and industry partners to encourage conference participation.
• Manage conference-related communications, invitations, registrations, reminders, and follow-ups.
• Build and maintain positive relationships with members and external stakeholders.
• Assist in sponsorship, partnership, and exhibitor coordination.
• Support the preparation of communication materials, event updates, invitations, and promotional content.
• Maintain and update delegate databases, contact lists, registration records, and communication trackers.
• Respond to participant queries and provide timely assistance.
• Coordinate with internal teams, vendors, and other stakeholders to ensure smooth event execution.
• Assist with on-site registration, delegate management, speaker coordination, and networking activities during the conference.
• Support post-event communication, feedback collection, and follow-ups with participants and sponsors.
• Assist with other PR, communication, and industry engagement activities as required.

Required Qualifications and Skills

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Freshers or candidates with relevant internship experience may apply.
• Strong written and verbal communication skills in English; knowledge of Hindi is an advantage.
• Good interpersonal skills, confidence, and the ability to interact professionally with different stakeholders.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Working knowledge of Canva and social media platforms.
• Good coordination, follow-up, and organizational skills.
• Creative, presentable, detail-oriented, and willing to take initiative.
• Ability to work independently as well as in a team.

Preferred Attributes

• Interest in public relations, event management, and stakeholder engagement.
• A positive attitude with a proactive approach to communication and problem-solving.
• Willingness to travel locally and work extended hours during conference activities, when required.
• Ability to manage multiple tasks and meet deadlines.

What the Role Offers

• Opportunity to work closely with industry leaders and professionals.
• Exposure to public relations, event management, sponsorship coordination, and stakeholder engagement.
• Opportunity to build professional networks within India's nutraceutical and health foods industry.