Customer Relationship Manager

Hariko Properties; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Hariko Properties in Mumbai is seeking a Customer Success Associate to handle customer grievances, coordinate with internal teams, and ensure timely resolution of issues.

The role includes following up with customers regarding outstanding payments, drafting, responding to, and managing customer emails professionally, and contributing to service quality. Strong communication and teamwork with sales, finance, and operations are essential.

Qualifications

• UG: Any Graduate

Responsibilities

• Handle customer grievances and ensure timely resolution by coordinating with internal teams.
• Follow up with customers regarding outstanding payments.
• Draft, respond to, and manage customer email correspondence professionally.

Education

UG: Any Graduate

Job description

Posted: 2 days ago Openings: 1 Applicants: Less than 10

Handle customer grievances and ensure timely resolution by coordinating with internal teams.
Conduct regular follow-ups with customers regarding outstanding payments.
Draft, respond to, and manage customer email correspondence professionally.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

HARIKO is a recognized & established brand since 1988. We are known for our contemplated projects & complex designs along with extravagant services towards our clients.

Company Info