Customer Relationship Manager

SOBHA; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

SOBHA Interiors in Bengaluru is seeking a Customer Relationship Management professional with 0–2 years of experience or freshers to join the HR Team. The role focuses on handling customer inquiries, maintaining relationships, coordinating with internal teams, and ensuring high satisfaction.

Fresh graduates in engineering or MBA are invited to apply. The ideal candidate will possess strong communication skills, a customer-focused mindset, and proficiency in MS Office/Excel.

Qualifications

• B.E./B.Tech in any engineering discipline or MBA graduate.
• Freshers or candidates with 0–2 years of experience in CRM, customer service, customer support, sales coordination, or a related field.
• Good verbal and written communication skills.
• Customer-focused attitude and problem-solving abilities.

Responsibilities

• Handle customer inquiries and maintain strong customer relationships.
• Coordinate with internal teams to address customer requirements and resolve issues.
• Follow up on customer requests, project updates, and service-related concerns.
• Maintain customer records and update CRM data regularly.
• Ensure timely communication and high customer satisfaction.
• Support after-sales service and customer feedback management.

Skills

CRM experience

Customer service

Communication skills

Interpersonal skills

Education

B.E./B.Tech

MBA

Tools

MS Office

Excel

Job description

Hiring for Customer Relationship Management

HR Team

7022767668

Company: SOBHA Interiors

Experience: 0-2 Years (Freshers can apply)

Qualification: Any Engineering Graduate (B.E./B.Tech) or MBA Graduate

Preference: Female candidates preferred.

Department: Customer Relationship Management

Job Responsibilities

• Handle customer inquiries and maintain strong customer relationships.
• Coordinate with internal teams to address customer requirements and resolve issues.
• Follow up on customer requests, project updates, and service-related concerns.
• Maintain customer records and update CRM data regularly.
• Ensure timely communication and high customer satisfaction.
• Support after-sales service and customer feedback management.

Required Skills

• B.E./B.Tech in any engineering discipline or an MBA graduate from a recognized institution.
• Freshers or candidates with 02 years of experience in CRM, customer service, customer support, sales coordination, or a related field.
• Good verbal and written communication skills.
• Customer-focused attitude and problem-solving abilities.
• Basic knowledge of MS Office and Excel.
• Good coordination, interpersonal, and follow-up skills.