Customer Relationship Executive

Digitide; Mau; On-site; INR 240,000 - 360,000; Full time

Job summary

Digitide is seeking a Customer Relationship Executive to maintain strong client relationships and drive business growth. You will be the first point of contact, handling inquiries, resolving complaints, and delivering accurate information through phone, email, chat, and on-site visits.

Join a global technology company with 20+ years of AI-led digital solutions and a vast network across multiple locations. You will contribute to delivering exceptional service and building lasting customer

Responsibilities

• Provide exceptional customer service, act as first point of contact, handle inquiries, resolve complaints, and provide accurate information via phone, email, chat, and door-to-door visits.

Job description

Job Description:

As a Customer Relationship Executive, you will play a vital role in maintaining strong customer relationships and driving business growth. Your primary responsibility will be to provide exceptional customer service, ensuring a positive and satisfying experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving complaints, and providing accurate information via phone, email, chat, and door-to-door visits.

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Requirements: