Customer Relationship Executive

KES Securities Pvt Ltd; Balloke; On-site; INR 250,000 - 350,000; Full time

Job summary

KES Securities Pvt Ltd in Punjab, India is seeking a proactive support executive to log and track client complaints and service requests received via call, WhatsApp or email.

You will pass logged issues to the Technical Team Coordinator for assignment and maintain complete client records, including history, AMC status, past complaints and warranty details. Working here offers exposure to startup dynamics and direct interaction with leadership.

Qualifications

• UG: Any Graduate required.

Responsibilities

• Log incoming client complaints/service requests (call, WhatsApp, email) into the tracker.
• Pass logged complaints to the Technical Team Coordinator for assignment.
• Maintain client records — history, AMC status, past complaints, warranty details.

Skills

Customer service

Data entry

Communication

Education

Any Graduate

Job description

Posted: 1 day ago Openings: 1 Applicants: Less than 10

• Log incoming client complaints/service requests (call, WhatsApp, email) into the tracker
• Pass logged complaints to the Technical Team Coordinator for assignment
• Maintain client records — history, AMC status, past complaints, warranty details

Role Category: Hardware and Networks - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

KES Security Pvt Ltd is a leading provider of state-of-the-art security solutions, offering a wide range of products including CCTVs, Smart Security Sensors, Fire Alarm Systems, Gate Automation and home automation .

Working here is a opportunity to learn many things as this is a startup and the director of company interacts with each and every employee.

rated by Business Development Manager in Ludhiana