Customer Support Executive

Harjai Computers; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Harjai Computers is hiring for a Voice/Blended role in Mumbai. You will handle incoming calls, respond to customer inquiries and complaints, and maintain call details in the CRM. This is a Full Time, temporary/contractual engagement requiring an undergraduate degree. Prior call center experience is beneficial.

Role focuses on providing professional customer support with a mix of voice and blended tasks, suitable for candidates aiming to gain exposure in IT staffing and client communication.

Qualifications

• UG degree in any discipline.
• Experience in handling calls is preferred.
• Knowledge of CRM systems is advantageous.

Responsibilities

• Handle incoming calls professionally.
• Respond to customer inquiries and complaints.
• Maintain call details in CRM.

Skills

Communication

Phone etiquette

Customer service

Education

UG: Any Graduate

Tools

CRM

Job description

Posted: 1 day ago Openings: 3 Applicants: Less than 10

• Handling incoming calls in a professional manner.
• Respond to customer inquiries, queries and complaints
• Maintain calls details in CRM

Employment Type: Full Time, Temporary/Contractual

Role Category: Voice / Blended

Education

• UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Harjai Computers is an IT & NON IT Staffing Company