Customer Production Support Engineer (Teradyne, India)

Teradyne; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Teradyne in Bengaluru, India is seeking an experienced Electronics Engineer for a field service role focusing on IC test equipment support and optimization. You will install, maintain, and troubleshoot complex systems, analyze production impacts, and develop test programs to improve customer yield.

Preference is given to candidates with 3–5 years in test/product engineering, strong problem-solving skills, and ability to travel internationally. Visa sponsorship is not available.

Qualifications

• Degree in Electronics/Electrical Engineering.
• 3-5 years’ test/product engineering experience in IC component testing preferred.
• Strong team player with good interpersonal and problem-solving skills.
• Able to work independently.
• Good written and verbal communication skills in English and your native language.
• Willing to travel within and out of the country.
• Knowledge of ‘C’ or Visual Basic programming and Windows. Handler and prober interface experience

Responsibilities

• Provide all service-related support (system installation, preventive maintenance, complex troubleshooting and repair break fix)
• Provide application related expertise to analyze production impacts and to ensure a high utilization of a customer test cell
• Develop characterization and production test programs to solve customers' test problems; collect data and analyze problems.
• Create and implement support plan in conjunction with cross functional groups, including customers’ maintenance team, to reduce equipment downtime and maintenance cost.
• Work with customers to understand and improve test processes.
• Act as the liaison between factory and customer.
• Provide formal and on-the-job training to customers.
• Escalate service problem and take ownership of problem until it is resolved.
• Represent the organization as the primary customer contact and function as key customers and departmental leadership role
• Lead and mentor other engineers

Skills

C programming

Visual Basic

Communication skills

Team player

Problem-solving

English language

Education

Degree in Electronics/Electrical Engineering

Tools

Windows OS

Handler interface

Prober interface

Job description

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Date: Aug 16, 2026

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.

Opportunity Overview

• Provide all service-related support (system installation, preventive maintenance, complex troubleshooting and repair break fix)
• Provide application related expertise to analyze production impacts and to ensure a high utilization of a customer test cell
• Develop characterization and production test programs to solve customers' test problems; collect data and analyze problems.
• Create and implement support plan in conjunction with cross functional groups, including customers’ maintenance team, to reduce equipment downtime and maintenance cost.
• Work with customers to understand and improve test processes.
• Act as the liaison between factory and customer.
• Provide formal and on-the-job training to customers.
• Escalate service problem and take ownership of problem until it is resolved.
• Represent the organization as the primary customer contact and function as key customers and departmental leadership role
• Lead and mentor other engineers

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Degree in Electronics/Electrical Engineering
• 3-5 years’ test/product engineering experience in IC component testing preferred.
• Strong team player with good interpersonal and problem-solving skills
• Able to work independently
• Good written and verbal communication skills in English and your native language.
• Willing to travel within and out of the country
• Knowledge of ‘C’ or Visual Basic programming and Windows. Handler and prober interface experience

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

• Teradyne offers a variety of robust health and well-being benefit programs, insurance, paid vacation & holidays, tuition assistance programs, and more.

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