Customer Experience Manager - EIL

Auxilo Finserve Private Limited; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

A financial services company is seeking a Customer Experience Manager with strong experience in Education Institution Lending. The ideal candidate will have a track record in B2B sales and relationship management, coupled with excellent communication and presentation skills. Responsibilities include managing relationships with educational institutions, conducting market mapping, and traveling for institution visits. Graduate degree and 2-5 years of experience are required.

Qualifications

• Strong experience in Education Institution Lending with schools, colleges, and coaching institutes required.
• Experience in B2B sales and relationship management is essential.
• Knowledge of credit basics, including financial ratios and understanding of bank statements.

Responsibilities

• Manage relationships within assigned institutions and conduct visits.
• Perform market mapping and build territory knowledge.
• Travel for audits and relationships with educational institutions.

Skills

Education Institution Lending

B2B sales

Relationship management

Understanding of financial ratios

Excellent communication skills

Education

Graduate

Job description

Customer Experience Manager - EIL

Job Description

Key Responsibilities:

• Strong experience in Education Institution Lending – Schools, colleges, universities, coaching institutes
• Proven track record in B2B sales and relationship management
• Knowledge of credit basics – financial ratios, bank statements, P&L, balance sheet understanding
• Market mapping & territory knowledge within assigned geography
• Excellent communication, presentation & networking skills
• Comfortable with travel for institution visits, audits, and relationship management

Short Info

• Posted: 2 day(s) ago
• Qualifications: Graduate
• Experience: 2 Years - 0 Months to 5 Years - 0 Months