Customer Experience Manager - EIL

Auxilo Finserve Private Limited; Indore District; On-site; INR 500,000 - 1,000,000; Full time

Job summary

A financial services firm is seeking a Customer Experience Manager in Indore. This role focuses on relationship management with educational institutions such as schools and universities. Key responsibilities include managing sales, conducting visits, and understanding market dynamics. Candidates should have a graduate degree and strong experience in B2B sales and education lending. Excellent communication and networking skills are essential, and travel is expected for the role.

Qualifications

• Strong experience in Education Institution Lending including schools and colleges.
• Proven track record in B2B sales and managing relationships.
• Knowledge of credit basics and financial statements.

Responsibilities

• Manage customer relationships within educational institutions.
• Conduct visits and audits for relationship management.
• Market mapping and understanding of territory.

Skills

B2B sales

Relationship management

Excellent communication skills

Market mapping

Networking

Education

Graduate

Job description

Customer Experience Manager - EIL

Job Description

Key Responsibilities:

• Strong experience in Education Institution Lending – Schools, colleges, universities, coaching institutes
• Proven track record in B2B sales and relationship management
• Knowledge of credit basics – financial ratios, bank statements, P&L, balance sheet understanding
• Market mapping & territory knowledge within assigned geography
• Excellent communication, presentation & networking skills
• Comfortable with travel for institution visits, audits, and relationship management

Short Info

• Posted: 2 day(s) ago
• Qualifications: Graduate
• Experience: 2 Years - 0 Monthsto5 Years - 0 Months