Customer Experience Intern

Speedopus India; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

Speedopus India is hiring for a role focused on engaging with users, documenting processes, and aiding in onboarding and troubleshooting customer issues. The candidate will collect feedback, support process improvements, and help prepare user guides and FAQs while interacting with clients under supervision.

The ideal candidate is pursuing a degree in Communications or Business, has excellent communication and empathy, and is detail-oriented and proactive in a client-facing environment.

Qualifications

• Pursuing degrees in Communications, Business, or related fields.
• Excellent communication and empathy skills.
• Detail-oriented and proactive.
• Comfortable working with client-facing teams.
• Develop strong communication and client-facing skills.

Responsibilities

• Help collect and analyze customer feedback.
• Support improvements in customer service processes.
• Assist in preparing user guides and FAQs.
• Participate in client interaction under supervision.

Skills

Communication skills

Empathy

Detail-oriented

Client-facing

Education

Pursuing degree in Communications or Business

Job description

Engage with users, prepare documentation, and help in onboarding and troubleshooting customer issues.

About Speedopus India

At Speedopus India, we are dedicated to delivering next-generation software and AI solutions with unrivaled speed and quality. Our mission is to empower industries and communities with transformative digital tools that accelerate progress, whether in education, real estate, government, or beyond. By combining cutting-edge technology, agile delivery, and a passion for innovation, we act as a digital catalyst helping organizations thrive in a rapidly changing world. Our commitment to integrity, creativity, and client success positions us as a trusted partner for the future, wherever technology paves the way.

Roles and Responsibilities

• Help collect and analyze customer feedback.


• Support improvements in customer service processes.


• Assist in preparing user guides and FAQs.


• Participate in client interaction under supervision.

Requirements

• Pursuing degrees in Communications, Business, or related fields.


• Excellent communication and empathy skills.


• Detail-oriented and proactive.


• Comfortable working with client-facing teams.


• Develop strong communication and client-facing skills