Customer Delivery Manager (Site Execution /Team handling/ End to End Project Managmeent Experie[...]

Livspace; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading interior design firm in Bengaluru seeks a Customer Delivery Manager to oversee projects in the construction sector, ensuring timely and quality completion of interior fit-outs. The ideal candidate has a degree in architecture or design, a minimum of 5 years of relevant experience, and strong project management skills. Full-time position with an emphasis on client satisfaction and teamwork.

Qualifications

• 5+ years of experience in the building construction industry.
• Experience managing interior fit-out projects, including residential, retail, and office.
• Tech-savvy with digital and technology initiatives.

Responsibilities

• Manage the design and site delivery team performance.
• Ensure projects meet client needs and business objectives.
• Coordinate teamwork between all project stakeholders.
• Guide coordination with vendors and business partners.

Skills

Project management

Interpersonal skills

Problem-solving

Communication skills

Adaptability to technology

Education

Degree in Architecture or Interior Design

Post graduation in Project Management/Construction Management

Job description

Overview

Customer Delivery Manager – Site Execution, Team Handling, End-to-End Project Management experiences in constructions/interior sectors.

In the role of Customer Delivery Manager, you will be responsible for implementing an appropriate and effective project or programme management framework for residential interior fit-out projects. You will support in defining and implementing criteria for control and management of the projects in the region.

Responsibilities

• Manage the design and site delivery team and their performance of delegated responsibilities.
• Ensure assigned projects are completed within schedules while meeting client needs, business objectives and design guidelines.
• Manage project deliverables including risk allowance, and monitor and control changes/variations.
• Coordinate and foster teamwork between all project stakeholders.
• Be responsible for guiding and managing coordination with vendors and business partners through the completion of the projects.
• Establish and prepare formal reporting arrangements on project progress for clients and the Company.
• Act as the escalation point of contact between the Client (or their representative) and Livspace to ensure projects are delivered on time within Livspace quality standards.

Qualifications

• Degree in Architecture or Interior Design and post graduation in Project Management/Construction Management, preferably from a Tier I institute.
• Minimum 5 years of experience in the building construction industry.
• A process-driven project management professional with quick problem-solving skills.
• Excellent interpersonal and communication skills.
• Relevant experience in managing interior fit-out projects including residential, retail and office projects.
• Knowledge of individual trades and subcontractors relevant to interior fit-outs.
• Tech-savvy with experience in adopting digital and technology initiatives.
• Ability to work in a fast-paced environment without compromising on quality and customer satisfaction.
• Ability to work well under pressure and to work independently.

Seniorit y level

• Entry level

Employment type

• Full-time

Job function

• Design

Industries

• Construction and Interior Design