Customer Delivery Manager

Livspace; Bengaluru; On-site; INR 1,339,000 - 2,678,000; Full time

Job summary

Livspace in India seeks a Customer Delivery Manager - Design to lead design delivery for 12–15 projects monthly with a team of 6–10 designers. You will drive design productivity, provide training, and guide design discussions to ensure top-notch client experience.

Requires 5+ years as an Interior Designer or Project Manager, with at least 10 end-to-end residential projects. This role blends design excellence with project leadership at a fast-growing home interiors platform.

Qualifications

• Qualification preferably B.Arch, B.Interior Design.
• Masters/ Specialization: Construction Planning Management, MBA, Design Management.
• 5+ years' experience as an Interior Designer/ Project Manager.
• Led and delivered a minimum of 10 Residential/Interior projects (end-to-end project management).

Responsibilities

• Managing Designing Projects and leading design discussions.
• Managing and ensuring the productivity and work output of a Team of Designers.
• Customer Experience & Relationship Management.
• Ensuring output on design Net Promoter Survey (Customer rating).
• Training designers on technical details (wherever required)

Skills

Team leadership

Client relations

Training designers

Education

B.Arch/B.Interior Design

Construction Planning Management MBA Design Management

Job description

About Livspace:

Founded in 2014, Livspace is created to simplify the fragmented home interiors journey for homeowners. What began as a solution to challenges like finding reliable designers, coordinating vendors, and ensuring quality and fair pricing has grown into one of the most trusted platforms for end-to-end home interior design and renovation.

Today, with 120,000+ homes delivered and 2,000+ designers, Livspace stands at the intersection of design, technology, and execution excellence. We are building not just beautiful homes, but a new category of consumer experience in India.

If youre excited about building the future of home interiors and want to grow with one of the fastest-growing brands, this is your opportunity to step in and make an impact with Livspace.

Role: Customer Delivery Manager - Design

As a CDM - Design, you will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required training and design discussions.

What Youll Own

• Managing Designing Projects and leading design discussions.
• Managing and ensuring the productivity and work output of a Team of Designers.
• Customer Experience & Relationship Management.
• Ensuring output on design Net Promoter Survey (Customer rating).
• Training designers on technical details (wherever required)

What We’re Looking For

• Qualification preferably B.Arch, B.Interior Design.
• Masters/ Specialization: Construction Planning Management, MBA, Design Management.
• 5+ years' experience as an Interior Designer/ Project Manager.
• Led and delivered a minimum of 10 Residential/Interior projects (end-to-end project management).