Customer Care Representative Jobs in HDFC Bank - Noida

VIHU; Dadri; Presencial; INR 190 000 - 268 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Incentives

Leading bank

Experience in customer service

Resumo da oferta

HDFC Bank in Noida is seeking a Customer Care Representative to join our team. You will handle inbound and outbound calls, provide information on products and offers, and identify customer needs to deliver effective solutions.

The role requires a graduate or higher qualification with 6 months to 4 years of experience in customer support or telecalling, plus strong communication and interpersonal skills. Willingness to work day shifts in a 6-day week is expected.

Qualificações

• Graduate or higher qualification.
• 6 months to 4 years of experience in customer support or telecalling.
• Good communication and interpersonal skills.
• Ability to handle customer queries and provide solutions.
• Willingness to work a 6-day week, day shift.

Responsabilidades

• Provide information about the bank's products, services, and offers to customers.
• Handle inbound and outbound calls.
• Identify customer needs and provide appropriate solutions.
• Resolve customer queries efficiently and effectively.

Conhecimentos

Communication skills

Interpersonal skills

Formação académica

Graduate degree

Descrição da oferta de emprego

Job Requirements

Job Title: Customer Care Representative

Location: Sector 132, Noida, Uttar Pradesh, India

Salary: ₹17,000 - ₹24,000 per month + Incentives

Qualification: Graduate and above

Work Experience: 6 months to 4 years in Customer Support/Telecalling

Job Description

HDFC Bank is looking for Customer Care Representatives to join our team in Noida.

Responsibilities

• Provide information about HDFC Bank's products, services, and offers to customers.
• Handle inbound and outbound calls.
• Identify customer needs and provide appropriate solutions.
• Resolve customer queries efficiently and effectively.

Requirements

• Graduate or higher qualification.
• 6 months to 4 years of experience in customer support or telecalling.
• Good communication and interpersonal skills.
• Ability to handle customer queries and provide solutions.
• Willingness to work a 6-day week, day shift.

Benefits

• Competitive salary ranging from ₹17,000 to ₹24,000 per month.
• Additional incentives based on performance.
• Opportunity to work with a leading bank.
• Gain valuable experience in customer service.