Customer Care Executive Work from Home

Nobroker Technology Solutions Private Limited; Bengaluru; Hybrid; INR 450,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Free lunch and snacks

Promotions every 6 months

Rewards program

Career growth

Job summary

NoBroker.com is seeking a Relationship Manager Executive in Bengaluru to lead paid customer engagements, match tenants or properties to client needs, and manage calls and negotiations. The role emphasizes delivering high-quality service, with a focus on customer satisfaction and long-term engagement.

The position offers a day-shift schedule (9 hours between 8 AM - 10 PM), six days a week with a weekday off, and opportunities for growth within the Servicing department.

Qualifications

• Graduation or HSC required.
• English and Hindi mandatory; Kannada/Tamil/Marathi preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement.
• Understand customer needs and assist in finding the right tenant or property with tailored solutions.
• Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.
• Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service.
• Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Skills

Verbal communication

Written communication

Interpersonal skills

Numerical ability

Analytical ability

Decision making

Education

Graduation or HSC

Tools

MS Office

MS Excel

MS Word

Job description

Relationship Manager Executive

Department: Servicing

Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!!

Location

Kaikondrahalli, Bengaluru (Bangalore)

Full-time

Position Type

¢ Salary Range

Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience)

About Us

NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. Its a brokerage-free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, its reshaping the real estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion.

Specific Responsibilities:

• Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement.
• Understand customer needs and assist in finding the right tenant or property with tailored solutions.
• Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.
• Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service.
• Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Perks & Value Proposition:

• Health insurance: Rs 1 lakh per year, fully paid by the company.
• Free lunch and snacks: Provided to all employees.
• Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter.
• Rewards: Monthly recognition and rewards for top performers.
• Career growth: Employees can become Assistant Managers in as little as 2 years.
• Team-building activities: Regular team parties and an Annual Day outing for all employees.
• Employee referral program: Incentives for bringing in new talent.

Educational & Skill-Set Qualifiers:

• Education: Graduation or HSC qualified.
• Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision-making skills.
• Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred.
• Technical skills: Proficient in MS Office (Excel, Word).
• Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off.

Why Nobroker?

At Nobroker, we believe in empowering our employees to reach their full potential. Join a dynamic team of professionals who are passionate about changing the real estate landscape. Take the next step in your career and