Customer Care Executive

Naz V Hr Solutions; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Naz V Hr Solutions in Chennai, Tamil Nadu invites freshers to join as Voice Customer Care Executives. The role involves outbound and inbound calling to introduce products, qualify leads, and guide customers through the sales pipeline.

Candidates should have good communication in Tamil and other languages listed, plus basic computer skills. No prior experience required; training provided.

Qualifications

• Freshers welcome for voice customer care role.
• Strong communication skills in Tamil, Kannada, Malayalam, Telugu and Hindi.
• Ability to handle outbound and inbound calls and resolve queries.
• Maintain and update customer databases.

Responsibilities

• Make outbound calls to potential and existing customers.
• Handle inbound calls and resolve customer queries.
• Maintain and update customer databases.

Skills

Communication skills

Tamil

Kannada

Malayalam

Telugu

Hindi

Basic computer knowledge

Job description

Freshers - (Voice) Customer Care Executive

Outbound/Inbound Calling: Initiate calls to potential leads to introduce products or services. Lead Qualification: Ask effective questions to understand client requirements and nurture sales pipelines. Query Resolution: Answer incoming calls.

• Make outbound calls to potential and existing customers
• Handle inbound calls and resolve customer queries
• Maintain and update customer databases
• Good communication skills (Tamil + Kannada, Malayalam, Telugu and Hindi)
• Basic computer knowledge