CUSTOMER SERVICE ASSOCIATE

Multiplier; Delhi; On-site; INR 167,000 - 279,000; Full time

Job summary

Multiplier in Delhi is seeking a Customer Service Associate to support the sales team and engage with customers in the local region. The role involves coordinating with the sales staff, assisting in setting targets, and facilitating communication with clients to close sales and build brand awareness.

The candidate will handle outbound calls, emails, and face-to-face meetings, travel within the service area as needed, and provide feedback to management on customer needs and market trends.

Responsibilities

• Managing, training, and guiding the sales team in the assigned territory.
• Setting realistic sales targets for the team.
• Monitoring sales performance and motivating the team to meet targets.
• Collecting customer feedback and reporting to senior management.
• Traveling to customers within the assigned area to present offerings and build brand awareness.
• Using outbound calls, emails, and face-to-face meetings to close sales.

Job description

CUSTOMER SERVICE ASSOCIATE

DELHI, DELHI Full Time 15000Rs. - 25000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales