CUSTOMER CARE ASSOCIATE

Multiplier; Dehradun; On-site; INR 168,000 - 201,000; Full time

Job summary

Multiplier in Dehradun, Uttarakhand invites applications for a Customer Care Associate. The role is full-time and based on-site in Dehradun, handling customer interactions, sales coordination, and on-ground client engagement.

The candidate will manage sales teams, set targets, monitor performance, gather customer feedback, and travel to client sites to showcase offerings and strengthen brand presence.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

DEHRADUN, UTTARAKHAND Full Time 16500Rs. - 16500Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales