Custom Software Engineer - Microsoft Intune Support

Accenture India Private Limited; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Accenture India Private Limited in Bengaluru is seeking an Intune Support Engineer (CL11) with 2-4 years of experience to handle Intune incidents, enrollment issues, and policy deployment across Windows devices.

You will work with ITSM tools like ServiceNow, assist with device onboarding and retirement, monitor compliance, and escalate complex cases to L2/L3 teams while maintaining accurate documentation.

Qualifications

• Must have Microsoft Intune.
• Minimum 2 years of experience required.
• Intune Support Engineer (CL11) experience 2-4 years.
• Educational qualification: 15 years full time education.

Responsibilities

• Handle Intune-related incidents and service requests.
• Troubleshoot device enrollment, registration, and Company Portal issues.
• Support device onboarding, provisioning, compliance monitoring, and policy deployment.
• Assist with device retirement, wipe, and remote management actions.
• Support deployment and troubleshooting of Intune-managed applications.
• Monitor compliance, device health, and application deployment status.
• Escalate complex issues to L2/L3 teams when required.
• Maintain accurate documentation, ticket updates, and operational reports.

Skills

Microsoft Intune

Device management

Azure AD

Education

15 years full time education

Tools

ServiceNow

Job description

Custom Software Engineer Project Role

Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Microsoft Intune

Good to have skills : NA

Minimum 2 year(s) of experience is required

Educational Qualification : 15 years full time education

Intune Support Engineer (CL11) Experience 2-4 Years

Key Responsibilities

• Handle Intune-related incidents and service requests.
• Troubleshoot device enrollment, registration, and Company Portal issues.
• Support device onboarding, provisioning, compliance monitoring, and policy deployment.
• Assist with device retirement, wipe, and remote management actions.
• Support deployment and troubleshooting of Intune-managed applications.
• Monitor compliance, device health, and application deployment status.
• Escalate complex issues to L2/L3 teams when required.
• Maintain accurate documentation, ticket updates, and operational reports.

Required Skills

• Basic knowledge of Microsoft Intune and device management.
• Understanding of Microsoft Entra ID (Azure AD) and Active Directory.
• Familiarity with Windows 10/11 environments.
• Knowledge of device enrollment and compliance concepts.
• Experience with ServiceNow or other ITSM tools.

Good To Have Knowledge of Intune and MECM (Microsoft Endpoint Configuration Manager).